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- Tasks: Lead online growth, optimise customer journeys, and drive trading performance.
- Company: Join a top wellness brand that's rapidly growing and backed by Google.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a mission to redefine recovery and make a real impact.
- Qualifications: Experience in e-commerce, particularly with Shopify Plus and Replo.
- Other info: Exciting chance to shape the future of a thriving brand.
The predicted salary is between 50000 - 65000 £ per year.
Zachary Daniels Recruitment are delighted to be supporting one of the UK's fastest growing wellness brands with the appointment of an E-commerce Trading Manager to bring into their rapidly expanding business. On a mission to redefine recovery for modern life, our client creates recovery products backed by science that fit into real lives. Tools that help people live better, feel stronger and invest in their longevity.
What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons' Den last year.
As their new E-commerce & CRO Manager, you'll own the online growth engine-leading the trading calendar, driving continuous A/B testing and optimising the full customer journey.
Key areas of accountability in the role are as follows:
- Trading & Commercial Performance: You will own the trading calendar, shaping how and when the business shows up commercially. From product launches to key moments, you'll ensure the site is always optimised to convert intent into revenue-balancing brand, urgency, and customer value.
- CRO Strategy & Growth Levers: You will define and own the CRO roadmap, with clear accountability for Conversion Rate (CVR), Average Order Value (AOV), and Customer Lifetime Value (CLV). You'll identify where growth exists across the funnel and prioritise the highest-leverage opportunities to unlock it.
- Customer Journey & Onsite Experience: You will continuously refine the onsite customer journey. Using behavioural data, you'll identify friction, drop-offs, and missed intent-then translate those insights into improvements across navigation, product storytelling, and checkout. The goal: an experience that feels effortless, aligns with how your customers want to shop and supports their wellness journeys.
- Experimentation & Learning Velocity: You will build and lead a culture of rigorous experimentation. From hypothesis to execution to insight, you'll run A/B and multivariate tests that meaningfully improve performance-and ensure every result compounds into future gains.
You will have experience working within Shopify Plus and Replo.
What we're looking for:
- You've personally driven measurable lifts in CVR / AOV / revenue.
- You've owned and delivered an annual trading calendar.
- Core experience in Replo and Shopify Plus.
- You've built a testing roadmap and have a commercial mindset.
- You will have tangible success to evidence across CRM, Performance Marketing and brand.
- You are motivated enough to join a brand still at its scrappy stages and help them evolve to the next level.
E-commerce Trading Manager in Surbiton employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Trading Manager in Surbiton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your achievements and projects. This is your chance to demonstrate how you can drive growth and optimise customer journeys, just like the role requires.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to e-commerce trading. Be ready to discuss your experience with A/B testing and how you've improved conversion rates in the past.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team and being part of something special.
We think you need these skills to ace E-commerce Trading Manager in Surbiton
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through! We want to see how your values align with our mission to redefine recovery for modern life. Share any personal experiences or insights that connect you to our brand.
Highlight Your E-commerce Experience: Make sure to showcase your experience in e-commerce, especially with tools like Shopify Plus and Replo. We’re looking for someone who can hit the ground running, so detail any measurable successes you've had in driving CVR, AOV, or revenue.
Be Data-Driven: We love numbers! In your application, include specific examples of how you've used data to inform your decisions and improve customer journeys. Talk about any A/B testing or CRO strategies you've implemented that led to tangible results.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your writing. We’re a fast-growing team that values creativity and innovation, so feel free to express your unique approach to e-commerce trading!
How to prepare for a job interview at Zachary Daniels
✨Know Your Numbers
Make sure you come prepared with specific metrics that showcase your past successes in driving conversion rates, average order values, and revenue. Being able to discuss tangible results will demonstrate your capability and understanding of the role.
✨Master the Customer Journey
Familiarise yourself with the customer journey and be ready to discuss how you've optimised it in previous roles. Think about specific examples where you've identified friction points and improved the overall experience, as this aligns perfectly with what the company is looking for.
✨Showcase Your Experimentation Skills
Be prepared to talk about your experience with A/B testing and how you've used data to inform decisions. Highlight any successful experiments you've run and the insights gained from them, as this will show your analytical mindset and commitment to continuous improvement.
✨Align with Their Mission
Research the company's wellness products and their mission to redefine recovery. Be ready to express why you're passionate about this space and how your values align with theirs. This personal connection can set you apart from other candidates.