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- Tasks: Lead a team to deliver top-notch customer service and meet performance goals.
- Company: Join a leading retailer expanding across London and Europe in 2025.
- Benefits: Enjoy flexible part-time hours, bonuses, and a great work-life balance.
- Why this job: Be part of an exciting growth journey with opportunities for career progression.
- Qualifications: Bring energy, retail experience, and a proactive attitude to excel.
- Other info: Rotas provided a month in advance for better planning.
The predicted salary is between 15900 - 22360 £ per year.
Location: Basingstoke (RG24)
Shift Patterns: Part Time - 3 days a week - Flexibility is required across all days of the week, but rotas are given out a month in advance - opening times are 9am till 6pm and 10am till 4pm at weekends.
Salary: £15,900 per annum + Bonuses, holidays etc.
Are you passionate about delivering exceptional customer service and eager to take on a leadership role? We have the perfect opportunity for you.
About: Our client, a prominent player in the industry with stores across London and Europe, is on the brink of an exciting growth phase in 2025. They are seeking dedicated individuals to be a part of this exciting journey.
Job Overview: As a Supervisor in Basingstoke, you'll enjoy an excellent work-life balance, with evenings off and reduced weekend hours. Your workweek will be 39.5 hours, operating Monday to Friday from 9 am to 6 pm.
Salary & Bonuses: Your base salary is £15,600, with additional monthly bonuses that can elevate your annual earnings.
Responsibilities: Your role as a Supervisor will include:
- Elevating and maintaining high customer service standards within the store.
- Ensuring company and brand standards are consistently met, while adhering to health and safety guidelines.
- Achieving store and company key performance indicators (KPIs).
Qualifications and Skills: To be successful in this role, you should:
- Possess boundless energy and enthusiasm for delivering outstanding service.
- Bring experience in retail, hospitality, or a similar service-oriented industry.
- Demonstrate proactive initiative - during quieter times in the store, it's up to you to drive productivity and shape your own career progression.
If you're ready to take your career to the next level and be a part of our client's exciting growth story, please apply with your most up-to-date CV.
Supervisor employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company’s values and customer service standards. During your interview, be ready to discuss how your personal approach aligns with their expectations and how you can contribute to maintaining high standards.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer service in previous roles. This will demonstrate your capability to take on the Supervisor position effectively.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires adaptability across various days, highlighting your willingness to work different shifts can set you apart from other candidates.
✨Tip Number 4
Research the company’s growth plans for 2025 and think about how you can contribute to this journey. Bringing up specific ideas during your conversation can show your enthusiasm and commitment to being part of their future.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any leadership roles or customer service achievements to align with the Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've elevated customer experiences in previous positions.
Highlight Key Skills: In your application, clearly outline your skills that match the job description, such as proactive initiative and the ability to meet KPIs. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Zachary Daniels
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the role of a Supervisor.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be expected to lead a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in previous roles. Highlight any experience you have in training or mentoring others.
✨Understand Company Standards
Familiarise yourself with the company's brand and standards before the interview. Be ready to discuss how you would ensure these standards are met in your role. This shows that you're proactive and serious about contributing to the company's success.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you've had to deal with challenging customers or situations, and explain how you resolved them effectively.
