At a Glance
- Tasks: Manage carrier relationships and ensure top-notch service across the transport network.
- Company: Dynamic retail and logistics company focused on efficiency and innovation.
- Benefits: Competitive salary, travel opportunities, and a chance to shape logistics strategies.
- Other info: Exciting projects in sustainability and automation await you!
- Why this job: Be at the forefront of transport management and drive real change in logistics.
- Qualifications: 3+ years in transport/logistics with strong analytical and communication skills.
The predicted salary is between 55000 - 55000 £ per year.
I am exclusively looking for a Transport Account Manager to help drive efficiency and service excellence across its transport and distribution network.
Role Summary
The Transport Account Manager will be responsible for managing third-party carrier relationships, ensuring SLA compliance, monitoring transport KPIs, and identifying opportunities for cost savings and service improvements. This role bridges operations and commercial performance, supporting both day-to-day delivery execution and longer-term strategic projects. The role will involve travel to various locations across the UK.
Key Responsibilities
- Account & Carrier Management
- Serve as the main point of contact for third-party logistics providers.
- Ensure contractual obligations and service levels are consistently met.
- Support contract negotiations, onboarding, and performance reviews.
- KPI & Service Monitoring
- Track and report on delivery performance metrics (OTIF, damage rates, cost per mile/load).
- Investigate service failures and implement corrective actions.
- Operational Support
- Liaise closely with warehouse, replenishment, and store operations to resolve delivery issues.
- Assist with inbound and outbound logistics coordination.
- Cost Control & Commercial Insight
- Review transport invoices and reconcile against agreed rates and fuel surcharges.
- Contribute to logistics projects including TMS upgrades, automation, and sustainability initiatives.
Qualifications
- 3+ years in a transport/logistics coordination or account management role.
- Strong understanding of UK transport regulations, fleet operations and MHE.
- Proficient in TMS platforms and Microsoft Excel / Google Sheets.
- Retail, 3PL or FMCG logistics background.
- Experience with e-commerce and final-mile delivery networks.
Transport Account Manager - Full Time in Suffolk employer: Zachary Daniels
Join a leading FMCG company in North Lanarkshire, where you will not only manage engineering activities but also play a pivotal role in driving safety and efficiency in a dynamic production environment. With a strong emphasis on career progression and a supportive work culture, this employer is dedicated to fostering employee growth and development, making it an excellent choice for those seeking meaningful and rewarding employment.
