Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead international operations and tackle complex productivity challenges in a strategic role.
- Company: Join a dynamic e-commerce site in the Midlands, focused on innovation and growth.
- Benefits: Competitive salary of c£65k and opportunities for career advancement in project management.
- Why this job: Be at the forefront of emerging technology and drive continuous improvement for a best-in-class customer experience.
- Qualifications: Must have international logistics or supply chain experience and strong problem-solving skills.
- Other info: Ideal for those looking to elevate their career in a fast-paced, collaborative environment.
The predicted salary is between 52000 - 78000 £ per year.
Senior Operations Manager | Midlands | E-commerce | c£65k
Zachary Daniels are working exclusively on a Senior Operations Manager vacancy to be based within an E-commerce site based in the Midlands.
The Senior Operations Manager will be responsible for overseeing all International Operations including domestic first mile, middle mile trans-atlantic/european linehaul, in-country brokers & final mile providers.
This isn't your typical Warehouse Ops role. It's much more strategic and this is an ideal role for those looking to develop into more senior project management roles. This role puts you at the forefront emerging technology to solve complex productivity challenges.
** I am only looking to speak to those candidates who have international logistics or supply chain experience. **
Key Responsibilities:
- Ownership of operational volume & finacial reporting for the end to end International Operation
- Monitor, troubleshoot and repair issues with key systems
- Key contact for all International Transport queries, from Customer Onboarding, & Operational escalaton
- Working along side Trade Compliance managers ensuring all cross boarder transits are completed in a highly compliant mannor.
- Provide data visualisations of troubleshooting to internal stakeholders
- Own or actively participate in continuous improvement projects
- Work with different departments to ensure all systems are correctly documented and that accurate backup libraries are maintained
- Supporting Head of Product with profit & loss reporting & yearly budget forecast
- Championing a continuous improvement culture to consistenty push the bounderies of the possible to create a best-in-class customer experience
- Requirements:
- In depth knowledge of products in area of responsibility
- Development and implementation of strategy with a Product management environment
- Complex problem solving skills
- Stakeholder Management
- Knowledge of and preferably experience within consumer focused product development and delivery.
- Skills in influencing up to board level internally and externally.
- Salesforce experience preferable
BBH32321
Senior Operations Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Make sure to highlight your international logistics and supply chain experience in conversations. This role specifically seeks candidates with this background, so be ready to discuss your relevant projects and achievements.
✨Tip Number 2
Familiarize yourself with the latest trends in e-commerce operations and emerging technologies. Being knowledgeable about these topics will help you stand out during discussions and show that you're proactive about industry developments.
✨Tip Number 3
Prepare examples of how you've successfully managed complex problem-solving situations in previous roles. This will demonstrate your capability to handle the strategic aspects of the Senior Operations Manager position.
✨Tip Number 4
Network with professionals in the e-commerce and logistics sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations for the role.
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Operations Manager position. Highlight the key responsibilities and requirements, especially focusing on international logistics and supply chain experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in international operations and logistics. Emphasize any strategic roles you've held and your ability to solve complex problems, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the e-commerce landscape and your experience with operational volume and financial reporting. Mention specific examples of how you've contributed to continuous improvement projects in previous roles.
Highlight Stakeholder Management Skills: In both your CV and cover letter, make sure to highlight your skills in stakeholder management and your ability to influence at various levels within an organization. This is particularly important for the role as it involves working alongside Trade Compliance managers and other departments.
How to prepare for a job interview at Zachary Daniels
✨Showcase Your Strategic Thinking
Since this role is much more strategic than typical warehouse operations, be prepared to discuss your experience in developing and implementing strategies. Highlight specific examples where you've successfully navigated complex challenges in international logistics.
✨Demonstrate Problem-Solving Skills
The job requires complex problem-solving abilities. Prepare to share instances where you've identified issues within operations and the steps you took to resolve them. Use data and metrics to illustrate your impact.
✨Highlight Stakeholder Management Experience
Stakeholder management is crucial for this position. Be ready to talk about how you've influenced decisions at various levels, especially up to board level. Provide examples of successful collaborations with different departments.
✨Familiarize Yourself with Emerging Technologies
As the role involves working with emerging technology to solve productivity challenges, research relevant technologies in the e-commerce and logistics sectors. Be prepared to discuss how you can leverage these technologies to enhance operations.
