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- Tasks: Drive customer engagement through impactful email and SMS campaigns.
- Company: Join a fast-growing fashion brand with a vibrant culture.
- Benefits: Competitive salary, staff discount, and 25 days holiday.
- Why this job: Make a real impact in a dynamic fashion environment.
- Qualifications: Ecommerce CRM experience and a data-driven mindset.
- Other info: Opportunity for creativity and collaboration with diverse teams.
The predicted salary is between 30000 - 42000 £ per year.
Join a fast-growing fashion brand! Zachary Daniels Recruitment is proud to be partnering with a growing, fashion focused ecommerce brand to recruit a Senior CRM Executive for their Manchester office. This is an exciting opportunity for an experienced Senior CRM Executive to take ownership of customer communications and play a key role in driving retention, repeat purchase and long-term customer value.
The Senior CRM Executive will be hands on with day to day CRM delivery while also shaping strategy, automation and testing. This role offers real responsibility, visibility and the chance to make a measurable commercial impact within a fast-paced fashion brand.
The Role:
- Responsible for email and SMS communications across the full customer lifecycle, ensuring every message is relevant, on brand and performance driven.
- Planning, building, QA and deploying email and SMS campaigns end to end.
- Owning the CRM calendar aligned to product launches, promotions and seasonal moments.
- Working closely with Creative, Marketing and Ecommerce teams to deliver premium, on brand CRM.
- Owning CRM reporting and performance analysis across revenue, engagement and deliverability.
- Driving a structured test and learn approach to continuously improve results.
About you:
- Strong ecommerce CRM experience who enjoys both execution and strategy.
- Proven experience in a CRM focused role within ecommerce, ideally fashion, beauty or lifestyle.
- A data led mindset with the ability to turn insight into action.
- Experience with CRM platforms such as Klaviyo or similar.
Location and benefits:
- Competitive salary.
- Staff discount.
- 25 days holiday plus.
CRM Executive (Data Marketing) in Salford employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive (Data Marketing) in Salford
✨Tip Number 1
Network like a pro! Reach out to people in the fashion and ecommerce industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM campaigns and results. This is your chance to demonstrate how you've driven retention and engagement in previous roles.
✨Tip Number 3
Prepare for interviews by practising common CRM scenarios. Think about how you would handle customer communications or improve campaign performance. We want you to shine when it comes to discussing your data-driven mindset!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace CRM Executive (Data Marketing) in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CRM Executive role. Highlight your experience in ecommerce CRM, especially in fashion or lifestyle sectors. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you’ve driven retention and engagement in previous roles. Numbers speak louder than words, right?
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for fashion and how your data-led mindset can make a difference at StudySmarter. Let us know why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Zachary Daniels
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM platforms mentioned in the job description, like Klaviyo. Brush up on your knowledge of email and SMS campaign strategies, as well as how to analyse performance metrics. Being able to discuss specific examples of how you've used data to drive customer engagement will really impress.
✨Showcase Your Creativity
Since this role involves working closely with creative teams, be prepared to share your ideas on how to enhance customer communications. Think about past campaigns you've executed and how you made them stand out. Bring some fresh ideas to the table that align with the brand’s identity!
✨Demonstrate Your Analytical Skills
The job requires a data-led mindset, so come ready to discuss how you’ve used data to inform your decisions in previous roles. Prepare to talk about specific metrics you’ve tracked and how you’ve adjusted strategies based on those insights. This will show that you can turn insight into action effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like launching a new product or dealing with low engagement rates. Think through your approach to these scenarios ahead of time, focusing on both execution and strategy. This will demonstrate your ability to think critically and act decisively in a fast-paced environment.