At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support store operations.
- Company: Join a growing business with stores across the UK and Europe.
- Benefits: Competitive salary, bonus potential, and travel expenses covered.
- Other info: Exciting career growth opportunities and a dynamic work environment.
- Why this job: Step into a leadership role and make a real impact in customer experience.
- Qualifications: Experience in retail or service-focused roles and a full UK driving licence.
The predicted salary is between 27600 - 28600 £ per year.
Position: Supervisor
Location: Based in Portsmouth, supporting Fareham and Chichester
Salary: £27,600 base + bonus potential of around £1,000 per year
Full UK driving licence essential
Work pattern: 39.5 hours per week, Monday to Friday, with evenings off and reduced weekend hours.
The Role
Are you passionate about exceptional customer service and ready to step into a varied leadership role? Join a successful and expanding business with stores across the UK and Europe as they continue through an exciting period of growth. As a Supervisor, you'll lead by example, ensuring the store delivers an outstanding customer experience every day. The role will be primarily based in Portsmouth, with travel required to support two additional stores in Fareham and Chichester around 2 to 3 times per week. Travel will be shared across the team, with mileage paid from Portsmouth at 55p per mile. If you are working away from the Portsmouth base store for more than 6 hours, lunch expenses can also be claimed back.
Key Responsibilities
- Maintain and elevate customer service standards.
- Ensure company and brand standards are consistently met, following all health and safety guidelines.
- Achieve store and company KPIs.
- Support the day-to-day running of the Portsmouth store.
- Provide support across the Fareham and Chichester stores when required.
About You
- Enthusiastic and energetic, with a passion for delivering great service.
- Experience in retail, hospitality, sales, leisure or another service-focused environment.
- Proactive and self-motivated, able to drive productivity and your own career progression during quieter trading periods.
- Comfortable travelling between Portsmouth, Fareham and Chichester.
- Full UK driving licence essential.
If you're ready to take the next step in your career and join a business with real growth plans, please apply ASAP!
Supervisor Apprenticeship in Portsmouth employer: Zachary Daniels
Join a dynamic and expanding company that values exceptional customer service and offers a supportive work culture in Portsmouth. With a competitive salary, bonus potential, and opportunities for career progression, you will thrive in a role that encourages leadership and teamwork across multiple locations. Enjoy a balanced work-life schedule with evenings off and reduced weekend hours, making this an ideal environment for those looking to grow professionally while maintaining personal commitments.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Apprenticeship in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail or service industry. A personal recommendation can go a long way in landing that Supervisor role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just passionate about customer service but also about being part of a growing business. Tailor your answers to reflect how you can elevate their customer experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or in front of the mirror. Focus on articulating your experience in retail or service roles, and how it aligns with the responsibilities of a Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Supervisor Apprenticeship in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any customer service experience and leadership roles you've had, as we want to see how you can elevate our store's standards.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for exceptional customer service and why you're excited about this opportunity with us. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements. Did you boost sales or improve customer satisfaction? Numbers speak volumes, so include them if you can. We love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Zachary Daniels
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what sets them apart in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you maintained or improved service standards, as this will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
Think about times when you’ve led a team or taken initiative. Be ready to discuss how you motivate others, handle conflicts, and ensure everyone is working towards common goals. This will illustrate your capability to lead by example in the store.
✨Prepare for Travel Questions
Since the role involves travelling between stores, be prepared to discuss your flexibility and comfort with travel. Mention any previous experience you have with managing time effectively while on the move, as this will show you’re ready for the demands of the job.
