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- Tasks: Oversee daily transport operations and ensure smooth workflow in logistics.
- Company: Dynamic logistics company focused on efficiency and team development.
- Benefits: Competitive salary, pension, gym membership, and ongoing training.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Lead a team and drive improvements in a fast-paced environment.
- Qualifications: Experience in transport planning and strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
Overview
Responsible for overseeing day-to-day transport operations, ensuring efficient planning, high service standards, and effective team performance across a busy logistics desk. Acts as the key escalation point for operational issues and drives continuous improvement across processes and people.
Key Responsibilities
- Manage daily desk operations, ensuring adequate staffing and smooth workflow
- Lead, train, and develop planners and coordinators, including performance reviews and onboarding
- Act as first point of escalation for driver and customer issues, resolving promptly or escalating where required
- Monitor service delivery, ensuring all contracts meet performance and quality standards
- Oversee compliance with transport procedures, documentation, and legal requirements
- Coordinate with fleet teams to ensure timely servicing, maintenance, and vehicle availability
- Track driver performance, attendance, and holidays
- Produce operational reports and highlight risks or improvement opportunities
- Drive a 'fix it now' approach to problem solving and continuous improvement
- Support wider operations and contribute to business improvement initiatives
Requirements
- Experience in a transport planning or traffic management role within logistics
- Strong knowledge of UK & Ireland geography and transport regulations
- Confident communicator across all levels
- High level of IT literacy (digital-first operation)
- Organised, detail-oriented, and able to work to tight deadlines
- Strong problem-solving skills and proactive mindset
- Flexible approach to working hours and operational demands
- CPC is desirable
Package
- £50,000 - £60,000 (depending on experience)
- Pension (5% matched)
- Additional service-based annual leave
- Life assurance
- Gym membership
- Employee assistance programme
- Ongoing training and development
- Monday-Friday with 1 in 6 weekend rotation
Traffic Operations Manager in Newtownabbey employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Operations Manager in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in traffic operations. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK & Ireland geography and transport regulations. Be ready to discuss how you've tackled operational issues in the past and how you can drive continuous improvement in our team.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've resolved issues quickly and effectively. This will demonstrate your proactive mindset and ability to handle the fast-paced environment we thrive in.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success in logistics.
We think you need these skills to ace Traffic Operations Manager in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Traffic Operations Manager role. Highlight your experience in transport planning and logistics, and don’t forget to showcase your problem-solving skills and knowledge of UK & Ireland geography.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples from your past roles that demonstrate your ability to manage operations and lead a team effectively.
Show Off Your IT Skills: Since we’re a digital-first operation, make sure to highlight your IT literacy. Mention any relevant software or tools you’ve used in previous roles that could benefit our logistics desk.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar!
How to prepare for a job interview at Zachary Daniels
✨Know Your Operations Inside Out
Make sure you’re well-versed in the day-to-day transport operations. Brush up on logistics terminology and be ready to discuss how you would manage staffing and workflow effectively. This shows you’re not just familiar with the role but also passionate about making a difference.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational issues in the past. Think of specific instances where you resolved conflicts or improved processes. This will demonstrate your proactive mindset and ability to drive continuous improvement, which is key for this role.
✨Communicate Confidently
As a Traffic Operations Manager, you’ll need to communicate across all levels. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and ideas.
✨Familiarise Yourself with Compliance and Regulations
Brush up on UK & Ireland transport regulations and compliance procedures. Be prepared to discuss how you ensure adherence to these standards in your previous roles. This knowledge will show that you take legal requirements seriously and understand their importance in logistics.