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- Tasks: Oversee daily transport operations and ensure smooth workflow in logistics.
- Company: Dynamic logistics company focused on efficiency and team development.
- Benefits: Competitive salary, pension, gym membership, and ongoing training.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Lead a team and drive improvements in a fast-paced environment.
- Qualifications: Experience in transport planning and strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
Responsible for overseeing day-to-day transport operations, ensuring efficient planning, high service standards, and effective team performance across a busy logistics desk. Acts as the key escalation point for operational issues and drives continuous improvement across processes and people.
Key Responsibilities
- Manage daily desk operations, ensuring adequate staffing and smooth workflow
- Lead, train, and develop planners and coordinators, including performance reviews and onboarding
- Act as first point of escalation for driver and customer issues, resolving promptly or escalating where required
- Monitor service delivery, ensuring all contracts meet performance and quality standards
- Oversee compliance with transport procedures, documentation, and legal requirements
- Coordinate with fleet teams to ensure timely servicing, maintenance, and vehicle availability
- Track driver performance, attendance, and holidays
- Produce operational reports and highlight risks or improvement opportunities
- Drive a 'fix it now' approach to problem solving and continuous improvement
- Support wider operations and contribute to business improvement initiatives
Requirements
- Experience in a transport planning or traffic management role within logistics
- Strong knowledge of UK & Ireland geography and transport regulations
- Confident communicator across all levels
- High level of IT literacy (digital-first operation)
- Organised, detail-oriented, and able to work to tight deadlines
- Strong problem-solving skills and proactive mindset
- Flexible approach to working hours and operational demands
- CPC is desirable
Package
- ~£50,000 - £60,000 (depending on experience)
- ~ Pension (5% matched)
- ~ Additional service-based annual leave
- ~ Life assurance
- ~ Gym membership
- ~ Employee assistance programme
- ~ Ongoing training and development
- ~ Monday-Friday with 1 in 6 weekend rotation
Traffic and Operations Manager in Newtownabbey employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic and Operations Manager in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in traffic management. Attend events or join online forums where you can connect with potential employers and learn about job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think of ways you can contribute to solving them. This shows you're proactive and genuinely interested in the role.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use examples from your past experiences where you successfully resolved issues or improved processes. This aligns perfectly with the 'fix it now' approach they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Traffic and Operations Manager in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Traffic and Operations Manager role. Highlight your experience in transport planning and logistics, and don’t forget to showcase your problem-solving skills and knowledge of UK & Ireland geography.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples from your past that demonstrate your ability to manage operations and lead teams effectively.
Show Off Your IT Skills: Since we’re a digital-first operation, make sure to highlight your IT literacy. Mention any relevant software or tools you’ve used in previous roles that could benefit our logistics desk.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar!
How to prepare for a job interview at Zachary Daniels
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of transport operations and logistics. Familiarise yourself with the key responsibilities listed in the job description, especially around managing daily desk operations and compliance with transport procedures. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled operational issues in the past. Think about times when you had to act as a first point of escalation or drive continuous improvement. Being able to articulate your 'fix it now' approach will impress interviewers and demonstrate your proactive mindset.
✨Communicate Confidently
As a Traffic Operations Manager, you'll need to communicate effectively across all levels. Practice articulating your thoughts clearly and confidently. You might want to prepare for common questions about team management and performance reviews, so you can showcase your leadership skills.
✨Be Ready to Discuss Compliance and Regulations
Brush up on UK & Ireland geography and transport regulations, as these are crucial for the role. Be prepared to discuss how you ensure compliance with legal requirements and how you monitor service delivery. This will highlight your attention to detail and organisational skills, which are essential for success in this position.