Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead multi-site retail operations and drive commercial performance across various categories.
- Company: Established retail business with a strong reputation and collaborative culture.
- Benefits: Competitive salary, bonus scheme, career progression, and exceptional quality of life in Jersey.
- Why this job: Join a senior leadership role with significant influence over strategy and performance.
- Qualifications: Proven experience in multi-site retail operations and strong leadership skills.
- Other info: Opportunity to work in a values-driven environment with a focus on high performance.
The predicted salary is between 72000 - 108000 £ per year.
Zachary Daniels is seeking an exceptional retail leader to join our senior management team as Head of Store Operations. This is a rare opportunity to take full operational and commercial accountability for a highly successful multi-site, multi-category retail business, operating across Technology, Food, Fashion, Home and Beauty. Owned and operated, this business has built a strong reputation as a first-class retail partner, consistently delivering high standards, strong financial performance and an outstanding customer experience. We are now looking for a seasoned store operator to help drive the next phase of our growth journey.
The Role
Reporting directly to the Managing Director, you will lead a complex, multi-site operation, managing Store Managers and senior trading leaders while working closely with finance, HR and external stakeholders. You will be responsible for setting strategic direction, driving commercial performance, maximising availability, and ensuring exemplary operational, legal and brand standards across the estate. This role requires a confident, credible leader who can balance strategic thinking with hands-on operational oversight, inspire large teams, and make decisive calls to drive performance.
About You
- A proven multi-site retail operator with experience leading 200 colleagues in a complex environment
- Strong commercial and financial acumen, with a demonstrable track record of delivering results
- Experience across Food and Non-Food retail operations, ideally within a premium or branded environment
- An engaging, resilient leader who sets high standards and holds teams to account
- In exceptional cases, an outstanding Store Manager ready to step into a broader leadership role will be considered
Why Join:
- A senior leadership role within an established, well-run and locally owned business
- Significant scope and autonomy, with real influence over strategy and performance
- Non-contractual bonus scheme of up to 30% of annual salary, linked to business performance
- Career progression opportunities within a growing retail group
- The opportunity to live and work in Jersey - offering an exceptional quality of life and significant personal tax advantages
- A collaborative, values-driven culture that recognises and rewards high performance
Head of Retail in Manchester employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know someone at Zachary Daniels. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company inside out. Understand their values, recent achievements, and challenges. This will help us tailor our answers and show we're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership style! Think of examples where you've inspired teams or made tough decisions. We want to demonstrate that we can balance strategy with hands-on management, just like they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team directly.
We think you need these skills to ace Head of Retail in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Head of Retail role. Highlight your multi-site management experience and any achievements in driving commercial performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and improved operations in previous roles.
Showcase Your Leadership Style: We want to know how you inspire and manage large teams. Include anecdotes that demonstrate your engaging leadership style and how you've set high standards in your past positions.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Zachary Daniels
✨Know Your Numbers
As a Head of Retail, you'll need to demonstrate strong commercial and financial acumen. Brush up on key performance metrics relevant to the retail sector, such as sales growth, profit margins, and inventory turnover. Be ready to discuss how you've driven results in these areas in your previous roles.
✨Showcase Your Leadership Style
This role requires an engaging and resilient leader. Prepare examples that highlight your leadership style and how you've inspired large teams in complex environments. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Understand the Brand
Familiarise yourself with the company's brand values and customer experience standards. Be prepared to discuss how you would uphold and enhance these standards across multiple sites. Showing that you align with their vision will set you apart from other candidates.
✨Prepare for Strategic Questions
Expect questions about setting strategic direction and driving commercial performance. Think about your approach to maximising availability and ensuring operational excellence. Have a few strategies in mind that you've successfully implemented in the past, and be ready to share them.
