At a Glance
- Tasks: Lead product and customer strategy across all channels for a beloved fashion brand.
- Company: A much-loved Womenswear fashion brand with a strong market presence.
- Benefits: Opportunity to shape brand strategy and drive sustainable growth.
- Other info: Join a high-performing team focused on innovation and transformation.
- Why this job: Unique chance to blend creativity with commercial success in a dynamic environment.
- Qualifications: Proven executive leadership in fashion retail and experience in data-driven marketing.
The predicted salary is between 99000 - 121000 £ per year.
Zachary Daniels is partnering exclusively with a much-loved Womenswear fashion brand on the appointment of a Chief Customer Officer.
The opportunity:
- Reporting to the CEO and sitting on the Executive Board, you will own the brand's product, brand and customer strategy across every channel: retail, online, wholesale and international partners.
- It is a rare chance to lead both the creative and commercial sides of a brand, protecting what makes it special while driving sustainable growth in the UK and overseas.
What you'll lead:
- End-to-end product and category strategy, from trend and innovation through to range delivery and the product calendar.
- Brand, marketing, content, PR and creative, including collaborations, partnerships and ambassador relationships.
- Customer experience and trading strategy, balancing short-term performance with long-term brand health.
- Full P&L accountability for sales, margin, full-price sell-through and marketing ROI.
- A high-performing Product and Marketing organisation, with use of data, technology and AI to improve speed to market.
What you'll bring:
- Executive-level leadership in UK and international fashion retail.
- A track record of leading Product and Marketing functions to both commercial and creative success.
- Experience driving transformation and leading teams through change.
- Strong grounding in data-led digital marketing, PR, content and creative.
Chief Customer Officer in London employer: Zachary Daniels
Zachary Daniels is an exceptional employer, offering a dynamic work environment in Greater London where innovation and creativity thrive. As the Head of Buying & Growth Strategy, you will enjoy a competitive salary, bonuses, and a hybrid working model that promotes work-life balance, alongside ample opportunities for professional growth and development within a rapidly expanding consumer business.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Customer Officer in London
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Zachary Daniels!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Zachary Daniels.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Zachary Daniels.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Zachary Daniels!
We think you need these skills to ace Chief Customer Officer in London
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Zachary Daniels.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Zachary Daniels!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Zachary Daniels. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Zachary Daniels
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
