At a Glance
- Tasks: Manage inbound sales calls and convert enquiries into sales.
- Company: Join a well-established, customer-focused business in West London.
- Benefits: Earn £26,500 plus uncapped commission and enjoy a supportive team environment.
- Other info: Ongoing training and opportunities for growth in a dynamic setting.
- Why this job: Work with warm customers and enjoy a strong work-life balance.
- Qualifications: Customer service sales experience and strong communication skills.
The predicted salary is between 26500 - 26500 € per year.
We're working with a well-established and growing business within a customer‑focused, service‑led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast‑paced, sales‑driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling.
The Role
- Manage a high volume of inbound enquiries, support customers through their journey and convert opportunities into sales, with only a small element of outbound follow‑up.
- Handle predominantly inbound sales calls (circa 95%).
- Respond to customer enquiries via phone and email.
- Build strong relationships with new and existing customers.
- Understand customer needs and tailor solutions accordingly.
- Maximise opportunities through upselling additional services.
- Maintain accurate records on the CRM system.
- Support with reporting and general team performance.
- Escalate any issues or complaints where required.
About You
- Experience within a call centre or contact centre environment preferred but not essential.
- Customer service sales experience is a must.
- Strong communication and interpersonal skills.
- A confident, proactive approach to sales.
- Comfortable working to targets in a performance‑driven environment.
- Organised, self‑motivated and able to manage multiple tasks.
- A team player who thrives in a collaborative setting.
What's on Offer
- £26,500 basic salary.
- Uncapped commission structure.
- Only 1 weekend per month sometimes less, supporting a strong work life balance.
- Supportive team environment.
- Ongoing training and development.
- Opportunity to grow within a stable and expanding business.
Call Centre Sales Advisor in London employer: Zachary Daniels
Join a dynamic and supportive team in West London as a Call Centre Sales Advisor, where you'll enjoy a competitive salary of £26,500 plus uncapped commission. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development, ensuring you thrive in a fast-paced, customer-focused environment with a strong emphasis on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Sales Advisor in London
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Call Centre Sales Advisor role. Focus on your customer service experience and how you can drive sales through great communication.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Call Centre Sales Advisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service or sales experience you have, as this is key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Call Centre Sales Advisor role. Show us your passion for sales and how you can contribute to our team.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application showcases your strong communication skills. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zachary Daniels
✨Know Your Product
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only helps you provide better answers but also shows that you value the interviewer’s input. Don’t hesitate to ask for clarification if you need it!
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences, especially in a call centre environment. Use specific examples to demonstrate how you've successfully converted leads into sales and built relationships with customers.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or performance metrics. This shows your enthusiasm and helps you assess if the role is right for you.
