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For Companies At a Glance
- Tasks: Lead warehouse operations and enhance customer service for a fast-growing fashion brand.
- Company: Exciting e-commerce fashion brand with a vibrant culture and ambitious growth plans.
- Benefits: Competitive salary, product discounts, and real responsibility in a dynamic environment.
- Why this job: Join a passionate team and make a significant impact in the fashion industry.
- Qualifications: Experience in operations or warehouse management, ideally in e-commerce or fashion.
- Other info: Opportunity to grow within a scaling business and implement innovative solutions.
The predicted salary is between 36000 - 48000 £ per year.
A fast-growing fashion brand is looking for a hands-on Operations Manager to lead its Warehouse and Customer Service functions. Meeting the founder and a senior leader made it clear that this brand will be huge! Both passionate, energetic and have built a strong, connected culture across every part of the business.
With a strong e-commerce presence and ambitious growth plans, we need an experienced operator who can scale systems, lead a team, and drive efficiency - all while keeping the customer experience front and centre. This role will be well suited to someone who has a passion and interest in fashion and is ready to join and grow within a scaling business.
Key Responsibilities- Warehouse & Logistics
- Oversee day-to-day warehouse ops: deliveries, fulfilment, returns.
- Streamline picking and packing processes for speed and accuracy.
- Lead the implementation of a new Warehouse Management System (WMS).
- Maintain accurate inventory through regular checks and cycle counts.
- Drive improvements across logistics, storage, and dispatch.
- Manage courier relationships and ensure on-time delivery.
- Manage a small warehouse team with plans to grow.
- Lead hiring, training, and performance management.
- Build a motivated and accountable team culture.
- Oversee Customer Service handling daily queries via email/social.
- Improve response processes and customer journey.
- Handle escalated complaints or returns when needed.
- Use feedback to support business-wide improvements.
- Proven experience in operations, logistics, or warehouse management. Ideally from e-comm or fashion.
- Experience implementing/managing WMS systems.
- Strong stock control and fulfilment knowledge.
- Confident team leader with excellent communication skills.
- Detail-oriented, highly organised, and solutions-driven.
- Comfortable in a fast-paced, growing environment.
- Competitive salary and benefits
- Real responsibility in a growing e-commerce brand
- Freedom to bring ideas and improve operations
- Product discounts for staff, family and friends
Warehouse Manager in Liverpool employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the fashion e-commerce space, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for fashion! When you get the chance to meet potential employers, share your thoughts on current trends or what excites you about the industry. It’ll help you stand out as someone who truly cares.
✨Tip Number 3
Prepare for interviews by practising common questions related to warehouse management and logistics. Think about how you’d improve processes or handle challenges, and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to grow with us. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Warehouse Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Warehouse Manager. Highlight your experience in operations, logistics, and any relevant e-commerce or fashion background. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for fashion and how you can contribute to our growing brand. Let us know why you're excited about this opportunity and how you can help drive efficiency in our warehouse.
Showcase Your Leadership Skills: As a Warehouse Manager, you'll be leading a team. Use your application to demonstrate your leadership experience. Share examples of how you've motivated teams, improved processes, or handled challenges in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Zachary Daniels
✨Know Your Warehouse Ops
Make sure you brush up on your knowledge of warehouse operations, especially in e-commerce. Be ready to discuss specific processes like picking, packing, and inventory management. Showing that you understand the day-to-day challenges will impress the interviewers.
✨Show Your Passion for Fashion
Since this role is with a fashion brand, it’s crucial to convey your enthusiasm for the industry. Share any relevant experiences or insights about fashion trends and how they impact logistics. This will help you connect with the company's culture and vision.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to hiring, training, and performance management. Highlighting your ability to build a motivated team will resonate well with the interviewers looking for a strong leader.
✨Be Solutions-Driven
Think of specific challenges you've faced in previous roles and how you overcame them. The company values efficiency and improvement, so showcasing your problem-solving skills will show that you're the right fit for their fast-paced environment.
