Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a retail transformation strategy and optimise performance across multiple sites.
- Company: Join a charity focused on making a real social impact.
- Benefits: Enjoy 30 days annual leave, bank holidays, and a competitive salary.
- Why this job: Make a difference while driving commercial success in a meaningful role.
- Qualifications: Proven experience in retail leadership and turning around underperforming operations.
- Other info: Be part of a mission-driven team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you a bold retail leader who thrives on challenge and change? We are seeking an experienced Director of Retail to lead the turnaround of a multi-site charity retail operation and build a profitable, sustainable future. This is a senior leadership role for a proven transformation specialist, someone confident making tough decisions, revitalising underperforming shops, and investing where growth and impact are strongest.
Key responsibilities include:
- Leading and delivering a retail transformation strategy to stabilise, optimise and grow performance
- Taking accountability for commercial results, budgets, KPIs and profitability across the retail estate
- Reviewing the shop portfolio and making evidence-based decisions on investment, improvement or closure
- Driving operational excellence across customer experience, stock flow, visual merchandising and Gift Aid
- Leading, motivating and developing a large paid and volunteer workforce through change
- Ensuring compliance with all relevant legal, regulatory and governance requirements
- Working closely with the executive team to align retail activity with wider organisational strategy
- Acting as an ambassador for the organisation, championing its mission, values and brand
You will bring:
- A strong track record of turning around underperforming multi-site retail operations
- Senior-level retail leadership experience with high commercial awareness
- The ability to inspire teams, manage complexity and deliver sustainable results
What’s in it for you:
- 30 days annual leave plus bank holidays
- The opportunity to use your skills for a good cause, delivering real social impact alongside commercial success
This is a rare opportunity to lead a high-impact transformation and create a retail operation that delivers both profit and purpose.
Head of Retail in Liverpool employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in transformation roles. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by researching the company’s current retail operations and challenges. Show us that you understand their mission and how you can lead the turnaround. Tailor your examples to highlight your experience in revitalising underperforming shops.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application there. It shows initiative and gives you a better chance of standing out in the crowd!
✨Tip Number 4
Follow up after interviews with a thank-you email. Reiterate your enthusiasm for the role and mention something specific from the conversation. It keeps you fresh in their minds and shows your commitment to the position.
We think you need these skills to ace Head of Retail in Liverpool
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading teams and driving transformation. We want to see how you've turned around underperforming operations and inspired your team to achieve great results.
Be Data-Driven: When discussing your past roles, back up your achievements with data. Talk about the KPIs you’ve improved and how your decisions have positively impacted profitability. We love numbers that tell a story!
Align with Our Mission: We’re all about making a social impact, so don’t forget to express your passion for charity work. Share how your values align with our mission and how you can contribute to our cause while driving commercial success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Zachary Daniels
✨Know Your Numbers
As a Head of Retail, you'll need to demonstrate your commercial acumen. Brush up on key financial metrics, KPIs, and how they relate to retail performance. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Transformation Success
Prepare specific examples of how you've turned around underperforming retail operations. Highlight the strategies you implemented, the challenges you faced, and the measurable outcomes. This will show your potential employer that you can deliver results.
✨Engage with the Mission
Understand the charity's mission and values deeply. Be prepared to articulate how your leadership style aligns with their goals. Showing genuine passion for the cause can set you apart from other candidates.
✨Team Leadership Focus
Since you'll be leading a large team, think about how you motivate and develop others. Prepare to discuss your approach to team dynamics, especially in times of change. Share examples of how you've inspired teams to achieve common goals.
