At a Glance
- Tasks: Welcome customers, provide personal service, and create a welcoming shopping experience.
- Company: Exciting women's fashion brand with a warm and supportive team.
- Benefits: £13.80ph, 33 days holiday, 50% staff discount, and mental health support.
- Other info: Full training provided and opportunities for career progression.
- Why this job: Join a growing brand and develop your skills in a friendly environment.
- Qualifications: Friendly, organised, and keen to learn; retail experience is a plus.
The predicted salary is between 13.8 - 13.8 £ per hour.
Looking for a role where you can build great customer relationships, work with a genuinely warm team and grow with an exciting brand? We're working with a growing retail brand that is entering an exciting phase of expansion, and they're looking for a Sales Consultant to join their established Kingston team. With the business continuing to grow, there's plenty of opportunity to develop your skills and progress within the brand. You'll be joining a friendly and supportive team where creating a great customer experience is at the heart of what they do.
The role:
- Welcome customers and provide a friendly, personal service
- Spend time understanding what customers are looking for and offer helpful advice
- Build a genuine rapport with customers
- Provide a relaxed and welcoming experience
- Process sales and operate the till
- Help keep the store tidy, organised and well presented
- Support with stock deliveries and merchandising
- Work as part of the wider store team
About you:
We're looking for a Sales Consultant who enjoys working with people and takes pride in delivering great customer service. You'll ideally be:
- Friendly, approachable and confident speaking with customers
- Comfortable having one to one conversations
- A good listener with a natural ability to build rapport
- Organised, reliable and positive
- Keen to learn about the products and develop your knowledge
- Someone who enjoys creating a welcoming customer experience
Previous retail or customer service experience would be beneficial, but full training will be provided for the right person.
What's on offer:
- £13.80ph / 37.5 hours
- 33 days holiday, including bank holidays
- Buying and selling holiday scheme
- Discretionary bonus of up to 20% of salary
- 50% staff discount plus Friends & Family discount
- Mental Health First Aider support
- + much more
If you're looking for a Sales Consultant role where customer service comes first, we want to hear from you!
Sales Consultant in Kingston upon Thames employer: Zachary Daniels
Zachary Daniels is an exceptional employer, offering a dynamic work environment in Greater London where innovation and creativity thrive. As the Head of Buying & Growth Strategy, you will enjoy a competitive salary, bonuses, and a hybrid working model that promotes work-life balance, alongside ample opportunities for professional growth and development within a rapidly expanding consumer business.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Kingston upon Thames
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Zachary Daniels, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Zachary Daniels!
We think you need these skills to ace Sales Consultant in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Zachary Daniels, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Zachary Daniels and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Zachary Daniels that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Zachary Daniels
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
