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Community Manager - Wellness
Location - Lancashire
Upto £42k
- Pension scheme.
- Private healthcare.
- Annual company performance-based bonus.
- 25 days' holiday plus bank holidays.
- Company events and team activities.
- Employee discount on company products.
- Free on-site gym.
Our client is a fast-growing, science-driven wellness and performance brand with an exceptionally engaged community at its heart.
The Role:
We're looking for a Community Manager who understands that a great community is about much more than responding to comments.
You'll be responsible for building genuine relationships with the people who interact with the brand every day - making existing community members feel valued, welcoming new audiences and turning conversations, feedback and stories into meaningful insight for the wider business.
Key Responsibilities:
- Own day-to-day community management across all social media platforms, responding to comments, DMs and mentions in a warm, authentic and on-brand way.
- Build genuine relationships with community members and create a sense of belonging around the brand.
- Recognise regular contributors, celebrate customer milestones and identify opportunities to strengthen relationships with highly engaged customers.
- Develop and deliver community initiatives including live sessions, Q&As, challenges, competitions and seasonal campaigns.
- Support the development and management of the brand's ambassador programme, identifying potential advocates and nurturing long-term relationships.
- Understand how community behaviour differs across platforms including Instagram, TikTok, Facebook and other relevant channels.
- Identify conversations, trends and cultural moments that the brand should be part of.
- Monitor community sentiment, conversations and feedback across social and community platforms.
- Identify recurring questions, concerns, opportunities and emerging trends. xgikmsk
- Produce regular community insight reports, turning qualitative feedback into clear and actionable recommendations.
- Work closely with the Content Strategist Please click on the apply button to read the full job description
Community Manager in Jedburgh employer: Zachary Daniels
Zachary Daniels is an exceptional employer, offering a dynamic work environment in Greater London where innovation and creativity thrive. As the Head of Buying & Growth Strategy, you will enjoy a competitive salary, bonuses, and a hybrid working model that promotes work-life balance, alongside ample opportunities for professional growth and development within a rapidly expanding consumer business.
