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For Companies At a Glance
- Tasks: Drive growth by processing sales orders and managing customer communications.
- Company: Join a growing business focused on maximizing customer relationships.
- Benefits: Enjoy a competitive salary up to £30K plus bonus potential.
- Why this job: Be part of a supportive team with future growth potential and impactful work.
- Qualifications: Previous customer service or sales experience, ERP system knowledge, and strong communication skills required.
- Other info: Opportunity to contribute to marketing efforts and support trade shows.
The predicted salary is between 24000 - 36000 £ per year.
Internal Sales Executive – Rotherham – Salary u p to £30K + Bonus Potential
We are currently looking for an experienced Internal Sales Executive / Customer Service professional to join a growing business, who are looking to enhance their ability to maximise customer relationships.
A great opportunity to join a growing business, in a team with future growth potential, working with a supportive Business Director.
What You'll Do:
As the Internal Sales Executive, you will work closely with the external sales team to drive growth in the UK market, acting as the key liaison between customers and UK & EU units.
You will ownership for the sales order process, addressing queries, and ensuring smooth service delivery.
Your Key Responsibilities:
- Accurately process sales orders using our ERP system (SAP), ensuring timely and accurate entry of customer data, costing, and order status.
- Generating quotes, providing costing sheets, tenders and supporting outbound sales activities, including identifying new business opportunities.
- Respond promptly and professionally to customer queries related to the successful delivery of goods.
- Manage all customer communications, ensuring orders are processed accurately and in compliance with service standards.
- Work closely with internal teams, including production & logistics teams, Warehouse Teams, and external customers.
- Actively support the sales and operational teams to maximise opportunities in the UK market.
- Help in the implementation of operational changes, ensuring minimal disruption to production and service while driving improvements in processes.
- Build and maintain active databases of new and potential customers, markets, and sectors through web-based research, phone calls, and emails.
- Contribute to marketing efforts, including supporting trade shows, email campaigns, and reviewing literature.
What You'll Bring:
- Previous Customer Service / Sales Experience working with deadlines, SLA commitments, outbound 'cold calling' appointment setting and farming for new business
- ERP System Experience (SAP)
- Organisational Skills
- Technical Proficiency
- Teamwork & Interpersonal Skills
- Strong Communication Skills
- Attention to Detail
If you're passionate about delivering fantastic customer service, whilst having a keen interest in being proactive engaging sales leads, then let's have a conversation!
BH32267
Internal Sales Executive employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarize yourself with SAP and other ERP systems. Since you'll be processing sales orders using these tools, having a solid understanding of how they work will give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills. Be prepared to discuss specific examples of how you've successfully managed customer queries and built relationships in previous roles.
✨Tip Number 3
Research the company and its market position. Understanding their products, services, and competitors will help you demonstrate your interest and show how you can contribute to their growth.
✨Tip Number 4
Prepare to discuss your experience with outbound sales activities. Highlight any successful cold calling or lead generation strategies you've used in the past to showcase your proactive approach.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasize any previous roles where you managed customer communications or processed sales orders, especially using ERP systems like SAP.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and sales. Mention specific examples of how you've successfully handled customer queries or contributed to sales growth in past positions.
Showcase Your Skills: Clearly outline your organizational skills, attention to detail, and technical proficiency in your application. Provide examples of how these skills have helped you succeed in previous roles.
Highlight Teamwork Experience: Since the role involves working closely with internal teams, mention any experiences where you collaborated effectively with others. This could include working with production, logistics, or marketing teams to achieve common goals.
How to prepare for a job interview at Zachary Daniels
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service and sales. Highlight specific examples where you successfully managed customer relationships, resolved issues, or contributed to sales growth.
✨Demonstrate Your ERP Knowledge
Since the role requires experience with ERP systems like SAP, be ready to talk about your familiarity with such systems. Share any relevant experiences where you processed orders or managed data using ERP software.
✨Emphasize Team Collaboration
This position involves working closely with various internal teams. Prepare to give examples of how you've effectively collaborated with others in past roles, showcasing your teamwork and interpersonal skills.
✨Prepare for Sales Scenarios
Expect questions related to sales strategies and handling customer queries. Think of scenarios where you identified new business opportunities or successfully addressed customer concerns, and be ready to share those stories.
