At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support store operations.
- Company: Join a growing retail business with stores across the UK and Europe.
- Benefits: Competitive salary, bonus potential, travel expenses covered, and career progression.
- Other info: Exciting growth opportunities and a dynamic work environment.
- Why this job: Step into a leadership role and make a real impact on customer experience.
- Qualifications: Experience in retail or service-focused roles and a full UK driving licence.
The predicted salary is between 27600 - 28600 £ per year.
Location: Based in Portsmouth, supporting Fareham and Chichester
Salary: £27,600 base + bonus potential of around £1,000 per year
Full UK driving licence essential
Work pattern: 39.5 hours per week, Monday to Friday, with evenings off and reduced weekend hours.
The Role
Are you passionate about exceptional customer service and ready to step into a varied leadership role? Join a successful and expanding business with stores across the UK and Europe as they continue through an exciting period of growth. As a Supervisor, you'll lead by example, ensuring the store delivers an outstanding customer experience every day. The role will be primarily based in Portsmouth, with travel required to support two additional stores in Fareham and Chichester around 2 to 3 times per week. Travel will be shared across the team, with mileage paid from Portsmouth at 55p per mile. If you are working away from the Portsmouth base store for more than 6 hours, lunch expenses can also be claimed back.
Key Responsibilities
- Maintain and elevate customer service standards.
- Ensure company and brand standards are consistently met, following all health and safety guidelines.
- Achieve store and company KPIs.
- Support the day-to-day running of the Portsmouth store.
- Provide support across the Fareham and Chichester stores when required.
About You
- Enthusiastic and energetic, with a passion for delivering great service.
- Experience in retail, hospitality, sales, leisure or another service-focused environment.
- Proactive and self-motivated, able to drive productivity and your own career progression during quieter trading periods.
- Comfortable travelling between Portsmouth, Fareham and Chichester.
- Full UK driving licence essential.
If you're ready to take the next step in your career and join a business with real growth plans, please apply ASAP!
Supervisor in Humber employer: Zachary Daniels
Join a dynamic and expanding company that values exceptional customer service and offers a supportive work culture in Portsmouth. As a Supervisor, you'll benefit from a competitive salary, bonus potential, and opportunities for career progression while enjoying a balanced work-life schedule with evenings off and reduced weekend hours. With travel to Fareham and Chichester, you'll also receive mileage reimbursement, making this role both rewarding and flexible.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Humber
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail or service industry. A personal recommendation can go a long way in landing that Supervisor role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service. Be ready to share your own experiences where you’ve gone above and beyond for customers – it’s all about showing your passion!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals ready to step into leadership roles. It’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Supervisor in Humber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any leadership experience and customer service achievements to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for exceptional customer service and how you can elevate our store's standards. Keep it engaging and personal!
Showcase Your Flexibility:Since the role involves travel between Portsmouth, Fareham, and Chichester, mention your willingness and ability to adapt to different locations. We love candidates who are ready to hit the road!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zachary Daniels
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to show how you align with their goals.
✨Showcase Your Leadership Skills
As a Supervisor, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or situations. Think of specific instances where you turned a negative experience into a positive one. This will highlight your problem-solving skills and commitment to exceptional customer service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company’s growth plans or how they measure success in the Supervisor role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
