Head of Retail

Head of Retail

England Full-Time 84000 - 196000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop a large-scale retail operation across hundreds of sites.
  • Company: Join a leading national retailer focused on service and customer wellbeing.
  • Benefits: Enjoy a salary up to Β£140,000 plus a comprehensive benefits package.
  • Why this job: Shape the future of regulated retail in a dynamic, people-led environment.
  • Qualifications: Experience in regulated services or retail with senior leadership roles required.
  • Other info: Excellent career development opportunities await the right candidate.

The predicted salary is between 84000 - 196000 Β£ per year.

Retail Director | Cheshire & Merseyside | Β£60,000 + Benefits

Are you a bold retail leader who thrives on challenge and change? We\’re seeking an experienced Director of Retail to lead the turnaround of a multi-site charity retail operation and build a profitable, sustainable future. This is a senior leadership role for a proven transformation specialist, someone confident making tough decisions, revitalising underperforming shops, and investing where growth and impact are strongest.

Key responsibilities include:

  • Leading and delivering a retail transformation strategy to stabilise, optimise and grow performance
  • Taking accountability for commercial results, budgets, KPIs and profitability across the retail estate
  • Reviewing the shop portfolio and making evidence-based decisions on investment, improvement or closure
  • Driving operational excellence across customer experience, stock flow, visual merchandising and Gift Aid
  • Leading, motivating and developing a large paid and volunteer workforce through change
  • Ensuring compliance with all relevant legal, regulatory and governance requirements
  • Working closely with the executive team to align retail activity with wider organisational strategy
  • Acting as an ambassador for the organisation, championing its m…

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Head of Retail employer: Zachary Daniels

Join a forward-thinking national retailer that prioritises service and customer wellbeing, offering a dynamic work culture where your leadership can truly make a difference. With a competitive salary of up to Β£140,000 and a comprehensive benefits package, this role provides excellent career development opportunities in a regulated environment, allowing you to shape the future of retail across hundreds of sites. Be part of a respected brand at a pivotal time in its growth journey, where operational excellence and continuous improvement are at the forefront of our mission.
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Contact Detail:

Zachary Daniels Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Retail

✨Tip Number 1

Network with professionals in regulated industries like pharmacy or healthcare. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.

✨Tip Number 2

Research the company thoroughly. Understand their values, recent developments, and challenges they face in the retail sector. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with the company's culture. Be ready to share specific examples of how you've successfully led large teams in regulated environments, focusing on compliance and customer care.

✨Tip Number 4

Showcase your understanding of regulatory frameworks and clinical governance. Be prepared to discuss how you've navigated these areas in previous roles, as this will be crucial for the Head of Retail position.

We think you need these skills to ace Head of Retail

Strategic Leadership
Regulatory Compliance Knowledge
Operational Excellence
Customer Experience Management
Multisite Management
Team Development and Leadership
Cross-Functional Collaboration
Commercial Acumen
Change Management
Performance Improvement
Stakeholder Engagement
Analytical Thinking
Problem-Solving Skills
Communication Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in regulated environments, particularly in sectors like pharmacy or healthcare. Emphasise your leadership roles and any relevant achievements that align with the responsibilities of the Head of Retail position.

Craft a Compelling Cover Letter: Your cover letter should clearly articulate your passion for retail and customer service. Discuss how your background in regulated industries has prepared you for this role and how you can contribute to the company's growth and compliance standards.

Highlight Leadership Experience: In both your CV and cover letter, focus on your experience leading large teams and managing multisite operations. Provide specific examples of how you've inspired teams and driven operational excellence in previous roles.

Showcase Strategic Thinking: Demonstrate your ability to think strategically by discussing past experiences where you've developed and implemented successful retail strategies. Highlight your understanding of regulatory frameworks and how you've navigated them to achieve business objectives.

How to prepare for a job interview at Zachary Daniels

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles in regulated environments. Highlight specific examples where you successfully led large teams, managed compliance, and improved operational performance.

✨Understand the Regulatory Framework

Demonstrate your knowledge of the regulatory frameworks relevant to the retail sector. Be ready to explain how you've ensured compliance in past roles and how you plan to maintain high standards in this new position.

✨Align with Company Values

Research the company's brand values and mission. During the interview, articulate how your personal values align with theirs and how you can contribute to their goals, particularly in customer care and service delivery.

✨Prepare for Strategic Discussions

Expect questions about your vision for the national retail strategy. Think about innovative ideas you could bring to the table and be ready to discuss how you would implement them while ensuring operational excellence.

Head of Retail
Zachary Daniels
Location: England
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