At a Glance
- Tasks: Lead the US ecommerce strategy and drive growth through innovative digital initiatives.
- Company: Fast-growing consumer brand with ambitious international expansion plans.
- Benefits: Competitive salary and the chance to shape a high-profile market.
- Other info: Join a dynamic team and enjoy autonomy in a fast-paced environment.
- Why this job: Make a real impact on a rapidly growing digital business and influence its future.
- Qualifications: Proven experience in ecommerce leadership and strong commercial awareness.
The predicted salary is between 60000 - 80000 £ per year.
Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US).
About the Business
Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels.
The Role
As Head of Ecommerce & Social Commerce (US), you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce, ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market.
Key Responsibilities
- Own the commercial performance and P&L of the US ecommerce business.
- Lead the digital trading strategy across ecommerce and social commerce channels.
- Drive customer acquisition, conversion and retention through data-led decision making.
- Develop CRM and lifecycle marketing strategies to increase customer lifetime value.
- Optimise onsite performance, merchandising and customer experience for the US customer.
- Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales.
- Work closely with internal teams and external partners to maximise commercial performance.
- Champion innovation across ecommerce technology, AI and emerging digital platforms.
- Lead and develop a high-performing digital team while influencing wider commercial strategy.
What We're Looking For
The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate:
- Senior leadership experience across ecommerce, digital trading or social commerce.
- Ownership of commercial performance, online trading and digital growth.
- Strong understanding of customer acquisition, CRM and lifecycle marketing.
- Experience optimising ecommerce performance through data and customer insight.
- Knowledge of paid media, social commerce and digital marketing.
- Strong commercial and analytical capability with P&L responsibility.
- Experience managing agencies, creators and strategic partners.
- A collaborative leadership style with the ability to influence across multiple functions.
Why Apply?
This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you.
Head of Ecommerce and Social (US) employer: Zachary Daniels
Join a leading FMCG company in North Lanarkshire, where you will not only manage engineering activities but also play a pivotal role in driving safety and efficiency in a dynamic production environment. With a strong emphasis on career progression and a supportive work culture, this employer is dedicated to fostering employee growth and development, making it an excellent choice for those seeking meaningful and rewarding employment.
