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For Companies At a Glance
- Tasks: Lead a team to drive positive employee relations and manage complex casework.
- Company: Join a thriving multi-site retail business focused on people and culture.
- Benefits: Enjoy a competitive salary, bonus, staff discounts, and private medical insurance.
- Why this job: Shape the employee relations agenda in a supportive, people-first environment.
- Qualifications: Experience in ER management, strong UK employment law knowledge, and team leadership skills required.
- Other info: Perfect for those passionate about employee experience and organisational change.
The predicted salary is between 39000 - 65000 £ per year.
Job Description
Employee Relations Manager – Multi-Site Retail Business
We're partnering with a well-established, fast-paced multi-site retail business in their search for a passionate and commercially-minded Employee Relations Manager. This is a fantastic opportunity to join a thriving people team where you'll lead and shape ER strategy – including both Head Office and store operations.
The Role:
As Employee Relations Manager, you will play a vital role in driving a positive ER culture. You'll act as a trusted advisor to senior stakeholders and leaders across the business, while leading a team of ER Consultants and overseeing high-risk, complex casework. Working closely with the wider HR and People teams, you'll bring consistency, clarity and confidence to all things ER.
What You'll Be Doing:
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Lead, manage and develop a team of ER Consultants, offering day-to-day coaching and support
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Act as a senior point of escalation for complex ER issues and appeals
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Collaborate with leaders across the business to deliver pragmatic, legally sound advice
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Drive consistency by chairing case reviews and reviewing ER activity across the estate
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Maintain ER data dashboards and contribute to analytics, identifying patterns and solutions
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Partner with stakeholders to support restructures, consultations, TUPE and policy changes
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Deliver ER training and policy rollouts to upskill line managers and HR colleagues
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Liaise with legal on ACAS early conciliation and employment tribunal matters
What We're Looking For:
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Previous experience in a similar ER management role, ideally in a retail or multi-site environment
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Proven ability to manage and develop a small team
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Up-to-date and confident UK employment law knowledge
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Strong stakeholder management and influencing skills
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Experience handling complex ER issues from investigation through to resolution
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Background supporting TUPE, restructures and organisational change
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Passion for developing capability in others through training and coaching
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Resilient, people-focused and commercially minded in your approach
This is a brilliant opportunity for someone who thrives in a people-first environment, who enjoys both hands-on ER work and leading from the front.
If you're passionate about employee experience, legally confident, and ready to help shape the ER agenda in a well-respected retail business – we'd love to hear from you.
Salary c£65,000 + Bonus, staff discount + Private Medical
Please apply today with your most up to date CV!
BBBH34087
Employee Relations Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager
✨Tip Number 1
Network with professionals in the retail and HR sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the company culture and expectations for the Employee Relations Manager role.
✨Tip Number 2
Research the specific challenges faced by multi-site retail businesses in employee relations. Understanding these issues will help you demonstrate your knowledge and readiness to tackle them during interviews.
✨Tip Number 3
Prepare to discuss your experience with TUPE, restructures, and complex ER issues. Be ready to share specific examples of how you've successfully managed these situations in the past, as this will showcase your expertise.
✨Tip Number 4
Familiarise yourself with the company's values and mission. Tailor your conversations to reflect how your personal approach to employee relations aligns with their goals, showing that you're a great fit for their team.
We think you need these skills to ace Employee Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, particularly in a retail or multi-site environment. Emphasise your leadership skills and any specific achievements related to managing ER issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for employee relations and your understanding of the role. Mention specific examples of how you've successfully handled complex ER issues and contributed to a positive workplace culture.
Highlight Relevant Skills: In your application, clearly outline your knowledge of UK employment law and your experience with TUPE, restructures, and organisational change. Use bullet points for clarity and impact.
Showcase Your Leadership Experience: Since the role involves leading a team of ER Consultants, be sure to include examples of your leadership style and how you've developed others in previous roles. This will demonstrate your capability to manage and inspire a team.
How to prepare for a job interview at Zachary Daniels
✨Showcase Your ER Knowledge
Make sure to brush up on your UK employment law knowledge before the interview. Be prepared to discuss recent changes in legislation and how they might impact employee relations in a retail environment.
✨Demonstrate Leadership Skills
As an Employee Relations Manager, you'll be leading a team. Share examples of how you've successfully managed and developed teams in the past, focusing on coaching and support.
✨Prepare for Complex Scenarios
Expect to be asked about handling complex ER issues. Prepare specific examples from your experience where you navigated difficult situations, highlighting your problem-solving skills and legal acumen.
✨Engage with Stakeholders
Since stakeholder management is key in this role, think of instances where you've collaborated with senior leaders or other departments. Be ready to discuss how you influenced decisions and drove consistency across teams.
