At a Glance
- Tasks: Lead and optimise ecommerce performance across multiple channels, including website and TikTok Shop.
- Company: Fast-paced multi-channel retail business with a focus on growth and innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Join a collaborative culture where your ideas can shape the future of online retail.
- Why this job: Make a real impact in a thriving ecommerce landscape while leading a motivated team.
- Qualifications: 5+ years in ecommerce management, strong analytical skills, and team leadership experience.
The predicted salary is between 40500 - 49500 £ per year.
Ecommerce Lead The Opportunity We are looking for an ambitious and commercially driven Ecommerce Lead to take ownership of online trading performance and drive the continued growth of a fast-paced, multi-channel retail business.
This is an exciting opportunity for an experienced ecommerce professional to lead digital trading across multiple sales channels, including website, app and Tik Tok Shop, taking responsibility for maximising revenue, improving conversion and delivering an exceptional customer experience across international markets.
Key Responsibilities Lead, develop and motivate a team of two, setting clear objectives, driving performance and supporting individual development.
Own ecommerce trading performance across all international markets, ensuring delivery against revenue, profitability and margin targets.
Monitor and analyse key ecommerce KPIs, including conversion rate, average order value, traffic and revenue, translating insights into actionable trading strategies.
Own and manage the ecommerce trading calendar, maximising key seasonal events, promotional opportunities and brand campaigns.
Oversee all website and app merchandising, ensuring product presentation, content and customer journeys are commercially optimised.
Manage product launches and new collection drops, ensuring product content, pricing and imagery are accurate and aligned across all channels.
Support and deliver the CRO roadmap, identifying opportunities for A/B testing, improving conversion rates and enhancing the overall user experience.
Work closely with design and development teams to deliver engaging, high-performing website and app experiences.
Collaborate with performance marketing teams to align PPC, paid social, affiliate marketing and SEO activity with wider trading priorities.
Partner with CRM teams to coordinate email, SMS and app push campaigns, ensuring activity complements website and app trading plans.
Brief creative teams on ecommerce requirements for campaigns, product launches, promotional activity and ongoing content updates.
Manage ecommerce platforms and integrations, working with internal developers and external agencies to ensure optimal performance.
Own ecommerce reporting and dashboards, providing regular trading updates, commercial insights and recommendations to senior leadership.
Oversee the end-to-end online customer journey, ensuring a seamless and consistent experience across desktop, mobile and checkout.
Identify and implement new ecommerce technologies, tools and integrations to improve efficiency, functionality and commercial performance.
Ensure product data, pricing, promotions and content remain accurate, compliant and consistent across all digital sales channels.
What We're Looking For At least 5 years' experience in an ecommerce trading or ecommerce management role, ideally within fashion, retail or activewear.
Previous experience managing and developing a team.
Strong understanding of ecommerce trading, digital merchandising and the key commercial levers that drive online performance.
Proven experience managing website and app trading, with exposure to additional digital channels such as Tik Tok Shop highly advantageous.
Highly analytical, with the ability to interpret performance data, identify opportunities and translate insights into commercial action.
Strong commercial acumen and a track record of delivering revenue growth, improving conversion and achieving trading targets.
Experience working cross-functionally with marketing, CRM, creative, operations and technology teams.
A good understanding of CRO, A/B testing, customer journey optimisation and digital marketing channels.
Comfortable managing multiple priorities in a fast-paced, ambitious and growing business.
Proactive, hands-on and solutions-focused, with the confidence to take ownership and make commercially informed decisions.
Excellent communication and stakeholder management skills.
Salary
Ecommerce Lead employer: Zachary Daniels
Zachary Daniels is an exceptional employer, offering a dynamic work environment in Greater London where innovation and creativity thrive. As the Head of Buying & Growth Strategy, you will enjoy a competitive salary, bonuses, and a hybrid working model that promotes work-life balance, alongside ample opportunities for professional growth and development within a rapidly expanding consumer business.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Lead
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Zachary Daniels are looking for when hiring for a Ecommerce Lead.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Zachary Daniels for the Ecommerce Lead, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Zachary Daniels as a Ecommerce Lead, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Zachary Daniels’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Lead.
We think you need these skills to ace Ecommerce Lead
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Zachary Daniels, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Zachary Daniels's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Zachary Daniels. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Zachary Daniels
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Zachary Daniels uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Zachary Daniels. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
