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- Tasks: Support and enhance customer engagement strategies through Email, SMS, and Loyalty programs.
- Company: Join a forward-thinking team dedicated to building strong customer relationships.
- Benefits: Opportunity for career growth and innovation in a dynamic marketing environment.
- Why this job: Make an impact in CRM while collaborating with creative minds and driving brand loyalty.
- Qualifications: Experience in CRM or email marketing, strong analytical skills, and a proactive mindset required.
- Other info: Bonus skills include knowledge of SMS marketing and a background in fashion or e-commerce.
The predicted salary is between 28800 - 43200 £ per year.
CRM Executive – Drive Customer Engagement
Location: Manchester, UK | Department: Marketing
Reporting to: Trading Director
Are you passionate about building strong customer relationships and driving brand loyalty?
Our client is seeking a CRM Executive to support and enhance their customer engagement strategy. If you’re eager to learn, skilled in personalising communications, and ready to grow your career in CRM – this role is perfect for you.
What You’ll Do:
- Assist in the development and execution of customer engagement strategies across Email, SMS, and Loyalty programs.
- Build and optimise automated lifecycle campaigns to improve customer retention and lifetime value.
- Use data-driven insights to create targeted, personalised customer communications.
- Collaborate with internal teams to ensure CRM campaigns align with overall business goals.
- Contribute to test-and-learn approaches to enhance campaign effectiveness.
- Monitor CRM performance and provide regular reports with actionable insights.
- Stay updated on industry trends and new technologies to help innovate CRM processes.
- Ensure all activities comply with GDPR and UK data regulations.
What You’ll Need:
- Experience working in a CRM or email marketing role (D2C fashion or e-commerce is a bonus).
- Strong analytical skills to interpret data and improve performance.
- A proactive, adaptable mindset with enthusiasm for customer engagement.
- Familiarity with CRM platforms like Klaviyo or similar tools.
- An eye for detail and a creative approach to problem-solving.
- Team collaboration skills and a commercial mindset focused on customer loyalty.
Bonus Skills:
- Knowledge of SMS marketing strategies.
- Background in fashion or e-commerce.
Why Join This Brand?
This is an exciting opportunity to join a forward-thinking team focused on meaningful customer relationships and innovation. If you’re ready to take the next step in your CRM career and make an impact, we’d love to hear from you.
BBBH32250
CRM Executive employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarize yourself with the latest trends in CRM and customer engagement. Follow industry leaders on social media and read relevant blogs to stay updated on best practices and innovative strategies that can set you apart.
✨Tip Number 2
Network with professionals in the CRM field, especially those who have experience in D2C fashion or e-commerce. Attend industry events or webinars to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Gain hands-on experience with CRM platforms like Klaviyo. If you don’t have access to these tools at your current job, consider taking online courses or tutorials to build your skills and demonstrate your commitment to learning.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data-driven insights to improve customer engagement in past roles. Highlight your analytical skills and any successful campaigns you've contributed to, as this will resonate well with the hiring team.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CRM Executive position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in CRM or email marketing. Emphasize any work you've done with customer engagement strategies, data analysis, and CRM platforms like Klaviyo.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer relationships and your analytical skills. Mention specific examples of how you've successfully driven customer engagement in previous roles.
Highlight Your Analytical Skills: In your application, make sure to emphasize your strong analytical skills. Provide examples of how you've used data-driven insights to improve campaign performance or customer retention.
How to prepare for a job interview at Zachary Daniels
✨Show Your Passion for Customer Engagement
Make sure to express your enthusiasm for building strong customer relationships. Share examples from your past experiences where you successfully engaged customers and drove brand loyalty.
✨Demonstrate Your Analytical Skills
Prepare to discuss how you've used data-driven insights in previous roles. Be ready to explain how you interpreted data to improve campaign performance and customer retention.
✨Familiarize Yourself with CRM Tools
If you have experience with CRM platforms like Klaviyo, be sure to mention it. If not, do some research on these tools and be prepared to discuss how you would leverage them in the role.
✨Stay Updated on Industry Trends
Show that you are proactive by discussing recent trends in CRM and customer engagement strategies. This will demonstrate your commitment to innovation and staying ahead in the field.
