At a Glance
- Tasks: Lead tech strategy and drive growth through innovative data solutions.
- Company: Join a prestigious luxury retailer shaping its technology future.
- Benefits: Enjoy a competitive salary, dynamic work environment, and opportunities for travel.
- Why this job: Be at the forefront of transformation in luxury retail with impactful projects.
- Qualifications: Proven leadership in tech roles within retail; strong commercial acumen required.
- Other info: This is a senior role requiring 5 days in the office, with potential travel.
The predicted salary is between 72000 - 108000 £ per year.
A rare opportunity to shape the technology future of one of the UK's most prestigious luxury retailers. We are seeking a hands-on, commercially-minded Chief Data & Technology Officer (CDTO) to join our executive leadership team and drive business growth through world-class technology and data solutions. This is a senior level role ideal for someone who thinks as commercially as they code - and knows technology only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data and analytics capabilities - this is a true transformation leadership role.
Please note: The role will be 5 days office based and may require travel to locations in London Area and the West Midlands.
What You'll Do- Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences.
- Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms.
- Build scalable data platforms to power analytics, personalised marketing, and decision-making.
- Oversee cybersecurity, ensuring protection of sensitive customer data and business operations.
- Lead large-scale projects and change management programmes, ensuring adoption and commercial success.
- Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery.
- Inspire and grow a high-performing internal tech & data team.
- Proven leadership at CTO/CIO/CDTO level within retail (luxury, premium, or experience-led environments ideal).
- Deep experience delivering enterprise tech transformations - including CRM and inventory systems.
- Strong knowledge of cybersecurity frameworks and retail data protection best practices.
- Commercial acumen: you link tech investment directly to profit, growth, and customer outcomes.
- Hands-on yet strategic: as comfortable in code and systems as you are in the boardroom.
- Excellent communicator and influencer, with experience managing executive and partner relationships.
- Shape the future of a storied, independent luxury retail brand at a pivotal moment of growth.
- Lead transformative, high-impact projects across all customer and operational channels.
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Data & Technology Officer (CDTO)
✨Tip Number 1
Network with professionals in the luxury retail sector. Attend industry events, webinars, or conferences where you can meet potential colleagues and leaders in the field. Building these connections can provide valuable insights and may lead to referrals.
✨Tip Number 2
Stay updated on the latest technology trends and innovations in retail. Familiarise yourself with successful case studies of tech transformations in similar companies. This knowledge will help you demonstrate your understanding of how technology can drive business value during discussions.
✨Tip Number 3
Prepare to discuss your previous leadership experiences in detail. Be ready to share specific examples of how you've successfully led tech transformations and improved customer experiences. Highlighting measurable outcomes will showcase your commercial acumen.
✨Tip Number 4
Research the company’s current technology landscape and challenges. Understanding their existing systems and potential areas for improvement will allow you to propose tailored strategies that align with their goals, making you a more attractive candidate.
We think you need these skills to ace Chief Data & Technology Officer (CDTO)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in technology and data, particularly within the luxury retail sector. Emphasise your achievements in driving business growth through tech transformations.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your commercial acumen by linking your past tech investments to tangible business outcomes. Show how your hands-on approach can benefit the company’s growth and customer experience.
Showcase Relevant Experience: Detail your experience with enterprise tech transformations, especially in CRM and inventory systems. Include specific examples of projects you've led that resulted in significant improvements or efficiencies.
Highlight Communication Skills: As this role requires excellent communication and influencing skills, provide examples of how you've successfully managed executive relationships and led teams. This will showcase your ability to inspire and grow a high-performing team.
How to prepare for a job interview at Zachary Daniels
✨Demonstrate Your Commercial Acumen
As a CDTO, it's crucial to showcase how your technical decisions directly impact business growth and customer satisfaction. Prepare examples of past projects where your tech strategies led to measurable business outcomes.
✨Showcase Leadership Experience
Highlight your experience in leading large-scale technology transformations, especially in retail. Be ready to discuss how you've inspired teams and managed change effectively in previous roles.
✨Prepare for Technical Questions
Expect in-depth questions about your knowledge of CRM, ERP, and cybersecurity frameworks. Brush up on the latest trends and best practices in these areas to demonstrate your expertise.
✨Communicate Clearly and Effectively
As an executive, your ability to communicate complex ideas simply is vital. Practice articulating your vision for technology and data strategy in a way that resonates with both technical and non-technical stakeholders.