At a Glance
- Tasks: Drive customer engagement and loyalty through innovative CRM strategies.
- Company: Exciting fashion brand with ambitious growth plans.
- Benefits: Competitive salary, bonus potential, and fantastic staff perks.
- Other info: Join a dynamic team where your ideas can make a real impact.
- Why this job: Shape the future of CRM in a fast-paced, high-growth environment.
- Qualifications: Experience in CRM strategy and customer lifecycle marketing.
The predicted salary is between 50000 - 55000 € per year.
Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading fashion brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey.
We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels. Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.
The CRM Manager will:
- Develop and deliver best-in-class CRM strategy across the customer lifecycle
- Drive customer retention, engagement, loyalty and repeat purchase
- Lead multi-channel campaigns across email, SMS, WhatsApp and digital touchpoints
- Use customer data and insights to optimise performance and increase ROI
- Enhance customer journeys through automation, segmentation and personalisation
- Work closely with marketing, content and digital teams to support wider business growth
- Support and develop loyalty initiatives to maximise customer lifetime value
- Analyse campaign performance and continuously improve engagement metrics through testing and optimisation
We are looking for:
- An experienced CRM Manager from a fashion, retail or consumer-facing brand
- Strong understanding of CRM strategy, customer lifecycle marketing and retention
- Proven ability to deliver measurable improvements in customer engagement and revenue
- Experience using CRM and email marketing platforms, ideally Klaviyo
- A highly commercial and analytical mindset
- Someone who thrives in a fast-paced, high-growth environment
- Excellent communication and stakeholder management skills
- A passionate, ambitious and hands-on approach
Why this opportunity stands out:
- One of the UK's most exciting and ambitious fashion brands
- Huge growth plans across the UK and international markets
- Significant investment across CRM, digital and customer experience
- A genuine opportunity to shape CRM strategy and make a visible impact
- High-growth culture with exciting long-term career potential
- Excellent benefits package, bonus potential and staff perks
Opportunities like this do not come to market often. If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you.
CRM Manager in Chester employer: Zachary Daniels
Join a leading fashion brand in Warrington as a CRM Manager and immerse yourself in a dynamic, high-growth environment that champions innovation and creativity. With significant investment in digital and customer experience, this role offers exceptional benefits, a competitive salary, and the chance to make a tangible impact on customer engagement strategies. The company fosters a culture of ambition and collaboration, providing ample opportunities for professional growth and development within the exciting world of fashion retail.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that dream CRM Manager role!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM successes. Highlight how you’ve driven customer engagement and retention in past roles. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies. Think about how you can contribute to their growth plans and be ready to discuss your ideas. Tailoring your approach shows you’re genuinely interested and ready to make an impact!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace CRM Manager in Chester
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer engagement shine through in your application. We want to see that you’re not just ticking boxes but genuinely excited about the role and the brand!
Tailor Your CV:Make sure your CV reflects your experience in CRM, especially in fashion or retail. Highlight specific achievements that demonstrate your ability to drive customer retention and engagement – we love a good success story!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be creative and personal, and don’t forget to mention how you can contribute to our ambitious growth plans!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity without any hassle!
How to prepare for a job interview at Zachary Daniels
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to the fashion industry. Brush up on your knowledge of customer lifecycle marketing and retention techniques, as these will be key topics during your interview.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive customer engagement and improve ROI in past roles. Bring examples of successful campaigns you've led, particularly those that involved multi-channel approaches like email and SMS.
✨Demonstrate Your Passion for Customer Engagement
This role is all about creating exceptional customer experiences. Share your ideas on how to enhance customer journeys through personalisation and automation, and show genuine enthusiasm for the brand and its customers.
✨Prepare for a Fast-Paced Environment
Since the company thrives on innovation and quick decision-making, be ready to discuss how you handle pressure and adapt to change. Highlight any experiences where you’ve thrived in a high-growth setting and how you can contribute to their ambitious plans.
