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- Tasks: Lead a transformative omnichannel retail strategy across physical and online platforms.
- Company: A unique cultural and heritage brand driving innovation in retail.
- Benefits: Competitive salary, impactful role, and a chance to shape the future of retail.
- Other info: Join a collaborative team and drive change in a dynamic retail landscape.
- Why this job: Make a real difference in a creative, purpose-led environment with high visibility.
- Qualifications: Senior retail leadership experience with a focus on e-commerce and multi-site operations.
The predicted salary is between 80000 - 100000 £ per year.
We are partnering with a unique, commercially driven organisation that is currently undergoing a major omnichannel retail transformation. Blending physical retail, e-commerce, and product design, the business is building a modern, brand-led platform that connects culture, storytelling, and commerce. This is a rare opportunity to step into a high-impact leadership role shaping the future of retail within a distinctive and purpose-led environment.
The Role
Reporting to the CEO, you will lead a multi-faceted retail operation encompassing:
- Multi-site physical retail locations
- A growing e-commerce channel
- An in-house product development and design function
You will define and execute a fully integrated retail strategy, aligning product, place, and digital to deliver a seamless customer experience and strong commercial performance.
Key Responsibilities
- Develop and deliver an omnichannel retail strategy across stores, online, and product
- Drive revenue growth, profitability, and operational excellence
- Budgeting and forecasting
- Lead buying, merchandising, and stock planning
- Oversee online trading, optimising conversion and customer journey
- Shape and deliver distinctive product ranges with strong storytelling
- Build and lead a high-performing, cross-functional team
- Act as a key member of the senior leadership team, influencing direction
About You
- Senior retail leader with strong experience across multi-site operations and e-commerce environments
- Commercially driven, with a focus on delivering measurable results
- Data-driven mindset, using insight to inform trading decisions, optimise performance, and drive growth
- Deep understanding of retail operations, including store standards, customer journey, and operational efficiency
- Experience in buying, merchandising, or product development within a commercially focused setting is desirable
- Demonstrated ability to build relationships and partner with key stakeholders across functions and at senior level
- Comfortable operating in a hands-on leadership role, balancing strategy with execution
- Agile, solutions-focused, and experienced in driving change within complex environments
- Strong focus on delivering a seamless, high-quality customer experience across all channels
Why This Role?
- Opportunity to build a true omnichannel retail model
- Unique blend of culture, creativity, and commercial retail
- High visibility role with direct impact on growth and transformation
- Collaborative, agile, and forward-thinking environment
Retail Director in Cambridge employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Director in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in omnichannel strategies. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies that highlight your achievements in multi-site operations and e-commerce. This will help you stand out during interviews and showcase your data-driven mindset.
✨Tip Number 3
Be ready to discuss your vision! When you land an interview, come prepared with ideas on how to enhance the customer journey and drive revenue growth. This shows you're not just a fit for the role but also passionate about the brand's future.
✨Tip Number 4
Apply through our website! We make it easy for you to connect with us directly. Plus, it shows your genuine interest in the role and the company. Don’t miss out on this unique opportunity!
We think you need these skills to ace Retail Director in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Retail Director. Highlight your experience in multi-site operations and e-commerce, and don’t forget to showcase any achievements that demonstrate your ability to drive revenue growth and operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story. Use it to explain why you’re passionate about this unique cultural and heritage brand, and how your background aligns with their vision for an omnichannel retail transformation.
Showcase Your Leadership Style: In your application, make sure to highlight your leadership experience. Discuss how you've built high-performing teams and influenced direction at a senior level, as this role requires a hands-on leader who can balance strategy with execution.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Zachary Daniels
✨Know the Brand Inside Out
Before your interview, dive deep into the company's culture and heritage. Understand their values, mission, and how they blend storytelling with commerce. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare Your Omnichannel Strategy
Given the focus on omnichannel retail transformation, come prepared with a clear strategy of how you would approach this. Think about how to integrate physical and online experiences, and be ready to discuss specific examples from your past experience that demonstrate your capability in this area.
✨Showcase Your Data-Driven Mindset
Highlight your experience with data analysis and how it has informed your trading decisions. Be ready to discuss metrics you've used in the past to optimise performance and drive growth, as this is crucial for the role.
✨Demonstrate Leadership Skills
As a senior retail leader, you'll need to showcase your ability to build and lead high-performing teams. Prepare examples of how you've successfully managed cross-functional teams and influenced stakeholders at a senior level, balancing strategy with execution.