At a Glance
- Tasks: Manage inbound sales calls and convert enquiries into sales.
- Company: Established business in a customer-focused, service-led sector.
- Benefits: £27,000 salary, uncapped commission, and strong work-life balance.
- Other info: Ongoing training and development opportunities available.
- Why this job: Join a supportive team and grow within a stable, expanding business.
- Qualifications: Customer service sales experience and strong communication skills.
The predicted salary is between 29250 - 35750 £ per year.
- Call Centre Sales Advisor
- West London Circa £27,000 basic + Uncapped Commission + Benefits
We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London.
This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling.
The Role
You’ll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up.
Key responsibilities include
- Handling predominantly inbound sales calls (circa 95%)
- Responding to customer enquiries via phone and email
- Building strong relationships with new and existing customers
- Understanding customer needs and tailoring solutions accordingly
- Maximising opportunities through upselling additional services
- Maintaining accurate records on the CRM system
- Supporting with reporting and general team performance
- Escalating any issues or complaints where required
About You
- Experience within a call centre or contact centre environment prefferred but not essential
- Customer service sales experience is a must
- Strong communication and interpersonal skills
- A confident, proactive approach to sales
- Comfortable working to targets in a performance-driven environment
- Organised, self-motivated and able to manage multiple tasks
- A team player who thrives in a collaborative setting
- What's on Offer
- Circa £27,000 basic salary
- Uncapped commission structure
- Only 1 weekend per month sometimes less, supporting a strong work life balance
- Supportive team environment
- Ongoing training and development
- Opportunity to grow within a stable and expanding business
- #J-18808-Ljbffr
Call Centre Sales Advisor in Brentford employer: Zachary Daniels
Join a leading FMCG company in North Lanarkshire, where you will not only manage engineering activities but also play a pivotal role in driving safety and efficiency in a dynamic production environment. With a strong emphasis on career progression and a supportive work culture, this employer is dedicated to fostering employee growth and development, making it an excellent choice for those seeking meaningful and rewarding employment.
