At a Glance
- Tasks: Manage inbound sales calls and convert enquiries into sales.
- Company: Join a well-established, customer-focused business in West London.
- Benefits: Earn £26,500 plus uncapped commission and great benefits.
- Other info: Enjoy a collaborative team atmosphere with performance-driven targets.
- Why this job: Engage with warm customers and thrive in a fast-paced sales environment.
- Qualifications: Customer service sales experience and strong communication skills.
The predicted salary is between 26500 - 26500 £ per year.
We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling.
The Role
- You'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up.
Key responsibilities include:
- Handling predominantly inbound sales calls (circa 95%)
- Responding to customer enquiries via phone and email
- Building strong relationships with new and existing customers
- Understanding customer needs and tailoring solutions accordingly
- Maximising opportunities through upselling additional services
- Maintaining accurate records on the CRM system
- Supporting with reporting and general team performance
- Escalating any issues or complaints where required
About You
- Experience within a call centre or contact centre environment preferred but not essential
- Customer service sales experience is a must
- Strong communication and interpersonal skills
- A confident, proactive approach to sales
- Comfortable working to targets in a performance-driven environment
- Organised, self-motivated and able to manage multiple tasks
- A team player who thrives in a collaborative setting
What's on Offer
- £26,500 basic salary
- Uncapped commission structure
Call Centre Sales Advisor in Brentford employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Sales Advisor in Brentford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about converting inquiries into sales, rehearse how you'd handle common customer questions and objections. The more confident you are, the better you'll perform in those high-pressure situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining us and helps you stand out from the crowd.
We think you need these skills to ace Call Centre Sales Advisor in Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service or sales experience you have, especially in a call centre environment, to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how you've successfully handled customer enquiries or achieved sales targets in the past. We love a good story!
Show Off Your Communication Skills: Since this role is all about communication, make sure your application is clear and concise. Use a friendly tone that reflects your personality, but keep it professional. We want to see your ability to connect with customers right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Zachary Daniels
✨Know the Product Inside Out
Before your interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Practice Your Sales Pitch
Since this role is all about sales, prepare a brief sales pitch for a product or service. Practising this will not only boost your confidence but also demonstrate your ability to sell during the interview.
✨Showcase Your Customer Service Skills
Be ready to share examples of how you've successfully handled customer enquiries in the past. Highlight your communication skills and how you’ve built relationships with customers to convert leads into sales.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and growth opportunities within the company. This shows your enthusiasm and helps you assess if it's the right fit for you.