Head of Global Wholesale in Birmingham

Accountable for leading the wholesale business and team to grow business opportunities globally and deliver the commercial strategy to achieve sales and profit targets through all 3rd Party Channels.

Key Responsibilities

• Build the strategy for Global Business Growth, with the objective to onboard Key Business Partners and new appropriate Markets and the size of opportunity.
• Structure your approach with Commercial Targets for bringing on new Business Partners and measure performance to achieving the business strategy.
• Research and prepare roll out solutions, including Regulations, Taxation, Export plans, Legally and Socially appropriate to each market.
• Assess the target International Markets for potential opportunity alongside existing own retail Ecommerce business for best brand representation and to ensure no conflict of interest.
• Collate and present Competitor knowledge (including pricing) within new markets and trading behaviour for key categories.
• Present the opportunity of new markets and new customers to internal stakeholders and be responsible for leading the integration & business processes to launch and trade 3rd Party Channels.
• Plan long term growth for Marketplaces and Consignment partners trading to ensure best deal and representation of the brands with each.
• Negotiate improvements in contracted terms and assess profitability.
• Assess process performance and maintain the best systems and end to end processes to serve 3rd Party Channels and enable the Growth Strategy.
• Responsible for contract negotiations & management to achieve the best deal for the business and cost to serve modelling for new business partners.
• Build Targets and measure performance by Channel and Customer.
• Take active trading decisions to achieve set targets.
• Conduct regular review of contracts and make recommendations on commerciality, including market right pricing and competitor analysis to include and feed back into future business strategy and plans.
• Brief Marketing team for promotional materials, launch moments, strategic support for 3rd Party Channels.
• Support the sales team to deliver in their roles with larger customers by developing close working relationships at senior stakeholder levels with these partners.
• Prepare reports, presentations, management information, reporting and correspondence on a regular basis in order to track progress of strategic goals and commercial performance.
• Collate consistent and accurate data and statistics working with the Finance and Operations contacts and the wider teams internally and externally to ensure efficient and accurate processes are in place.

Managing a team

• Provide leadership and direction to the team to meet business and individual objectives, in a way that upholds our values.
• Promote an inclusive culture, embracing diversity and ensuring all team members are treated equally and fairly.
• Act as a role model, inspire others, and project the company values in all that you do.
• Communicate effectively always, to ensure the team are on board and are well informed.
• Provide mentoring and/or coaching to develop the skills and expertise of team members.
• Conduct regular 1-2-1 meetings and annual Personal Development Plans (PDP) to monitor and evaluate individual performance, offering constructive feedback and tailored development plans to encourage continuous personal development and growth.
• Provide day to day line management support including holiday approvals, dealing with absences, etc.
• Play an active role in supporting the ongoing health and wellbeing of team members, both face to face and remotely.
• Demonstrate high quality management and deal with sometimes challenging or complex situations, with the support of the People & Culture Team.
• Provide feedback and reporting to senior management, regarding the performance, growth and future needs of your team when required.
• Continuously develop your own leadership and people management skills.

General responsibilities

• Treat all colleagues, customers, suppliers and fans with the utmost dignity and respect.
• Act as a role model, uphold and project the company values in all that you do.
• Communicate and collaborate effectively with other team members and provide feedback where necessary.
• Maintain records as appropriate and ensure all related documents are filed in an orderly manner.
• Maintain and update records relating to working practices and procedures for use by other team members.
• Travel to industry events or business events where applicable.
• Pursue continuing professional development in relation to the role and its duties and responsibilities as agreed through Personal Development Plans or at other times.
• Participate in all mandatory training events, as deemed appropriate for your role or for the company.
• Understand and live our Environmental, Social, and Governance goals; find ways in which you and your team can make a positive contribution and impact through your working practices and behaviours.
• Undertake ad hoc assignments from time to time and other duties as requested by management.
• Understand and ensure the full observation of your contract of employment, the company's operating procedures and policies and its health and safety obligations.