At a Glance
- Tasks: Lead and optimise warehouse, fulfilment, and logistics operations for a high-growth brand.
- Company: Dynamic consumer brand with a focus on digital growth and innovation.
- Benefits: Competitive salary, hands-on leadership role, and opportunity to shape operations.
- Other info: Join a team that values structure, accountability, and growth potential.
- Why this job: Make a real impact in a fast-paced environment while driving operational excellence.
- Qualifications: Proven experience in warehouse and logistics management, especially in e-commerce.
The predicted salary is between 90000 - 90000 € per year.
A high-growth, founder-led consumer brand is looking for a Head of Operations to take full ownership of warehouse, fulfilment and outbound logistics. The business has scaled rapidly through digital channels and now needs a leader who can bring structure, improve performance, and build an operation that can handle continued growth and demand volatility. This is a hands-on leadership role with real influence, combining strategy, execution, and team leadership.
The Role
- Own the operation end-to-end, from inbound stock through to customer delivery
- Lead a fast-paced warehouse and fulfilment function, improving speed, accuracy and efficiency
- Take full ownership of 3PL and carrier relationships - including SLAs, performance and commercial terms
- Build strong, accountable partnerships while holding providers to high standards
- Develop capacity plans to handle peaks, promotions and demand spikes
- Shape the logistics network (in-house vs outsourced, future scalability, automation)
- Lead and develop operational teams, creating clear accountability and structure
- Work cross-functionally to align operations with trading plans and growth
What Success Looks Like
- A scalable, well-structured operation with clear ownership
- Strong 3PL and carrier performance
- Improved fulfilment speed, accuracy and delivery
- Reduced operational firefighting during peak
- An operation that supports, not limits, growth
About You
- Proven experience owning warehouse and logistics operations end-to-end
- Background in high-volume e-commerce, retail or consumer brands
- Strong experience managing 3PLs and carrier relationships
- Comfortable operating at both strategic and hands-on levels
- Calm, decisive, and able to deliver in fast-moving environments
Why Join
- True ownership of operations
- High-growth, high-impact environment
- Opportunity to build and scale a best-in-class function
Head of Operations (Fulfilment & Logistics) in Banks employer: Zachary Daniels
Join a dynamic and rapidly growing consumer brand in Greater Manchester as the Head of Operations, where you will have true ownership of the fulfilment and logistics functions. The company fosters a high-impact work culture that values innovation and accountability, offering ample opportunities for professional growth and development. With a focus on building a best-in-class operation, you will thrive in an environment that supports your leadership and strategic vision while navigating the exciting challenges of a fast-paced e-commerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations (Fulfilment & Logistics) in Banks
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics challenges and think about how your experience can help them scale. Show them you’re not just another candidate; you’re the solution they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how you’ve improved fulfilment speed and accuracy in past roles. Use specific examples that highlight your hands-on leadership style and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Operations (Fulfilment & Logistics) in Banks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Operations. Highlight your experience in warehouse and logistics operations, especially in high-volume environments. We want to see how you've improved performance and built strong partnerships in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've led teams and improved operational efficiency in the past. We love a good story!
Showcase Your Strategic Thinking:In your application, don’t forget to mention your strategic mindset. We’re looking for someone who can shape logistics networks and develop capacity plans. Give us insights into how you’ve tackled demand spikes and ensured smooth operations during peak times.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Zachary Daniels
✨Know Your Operations Inside Out
Before the interview, make sure you thoroughly understand the end-to-end operations of warehouse and logistics. Familiarise yourself with key metrics like speed, accuracy, and efficiency. This will help you speak confidently about how you can improve these areas.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach, especially in fast-paced environments. Share specific examples of how you've built accountable teams and improved performance. This will demonstrate your ability to lead and develop operational teams effectively.
✨Understand 3PL Relationships
Since managing 3PLs is crucial for this role, come ready to discuss your experience with third-party logistics providers. Highlight any successful partnerships you've built and how you've held them to high standards, as this will show your capability in managing external relationships.
✨Prepare for Strategic Discussions
Expect questions about your strategic vision for scaling operations. Think about how you would shape the logistics network and handle demand spikes. Articulating a clear strategy will show that you're not just hands-on but also capable of thinking ahead.
