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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service daily.
- Company: Join a premium retailer known for its engaging shopping experience.
- Benefits: Enjoy a competitive salary, bonuses, and a vibrant work culture.
- Why this job: Be part of a rapidly growing brand with a loyal customer base.
- Qualifications: Previous management experience in retail is essential.
- Other info: This role is perfect for those passionate about customer engagement.
The predicted salary is between 21600 - 37800 £ per year.
Assistant Store Manager | Birmingham | Retail | Up to £27,000 plus bonus
Zachary Daniels are exclusively recruiting an Assistant Store Manager for a very customer focused, premium, niche retailer in Birmingham. This fantastic brand offers customers a very energised and engaging level of service and have a loyal following that is growing rapidly.
This is a great role for an existing Manager who is a strong leader and has ideas to drive their store forward. This role is diverse, rewarding and hugely enjoyable; this really is a role that lets you use your retail or hospitality skills and experience.
Responsibilities of the Assistant Store Manager include:
- Setting the scene with interactive customer service
- Motivating your team to achieve targets, build relationships and show pride in their role
- Acting as a brand ambassador and role model in positive behaviours and clear communication
- Managing your people to include setting objectives, coaching, personal development plans and appraisals
- Taking ownership over commercial awareness and visual merchandising
- Working with your Store Manager on instilling retail standards, operational excellence in back of house and administration
As an Assistant Store Manager you will be a credible presence in your store and represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets.
We are looking for an Assistant Store Manager who is keen to progress to higher profile positions, share their experience with their colleagues and can really add value to this growing brand.
BBBH33875
Assistant Store Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Research the brand thoroughly before your interview. Understand their values, customer service approach, and what makes them unique in the retail space. This will help you demonstrate your genuine interest and align your answers with their ethos.
✨Tip Number 2
Prepare to discuss your previous management experiences in detail. Think of specific examples where you've successfully led a team, improved customer satisfaction, or increased sales. This will showcase your capability as an Assistant Store Manager.
✨Tip Number 3
Showcase your passion for customer service during the interview. Be ready to share stories that highlight your commitment to providing exceptional service and how you’ve handled challenging customer situations in the past.
✨Tip Number 4
Network with current or former employees of the company if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Research the niche retailer thoroughly. Familiarise yourself with their values, customer service approach, and product offerings to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous management experience in retail, particularly any roles that involved customer engagement and team leadership.
Showcase Customer Focus: Provide specific examples of how you've delivered exceptional customer service in past roles. This could include metrics or feedback that demonstrate your impact on customer satisfaction.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the brand. Mention why you are drawn to their customer-focused approach and how you can contribute to their growth.
How to prepare for a job interview at Zachary Daniels
✨Show Your Passion for Customer Service
As an Assistant Store Manager, you'll need to demonstrate a genuine passion for customer service. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Know the Brand Inside Out
Research the retailer thoroughly before your interview. Understand their values, products, and what sets them apart from competitors. This knowledge will show your enthusiasm and commitment to the brand.
✨Highlight Leadership Experience
Since this role involves management responsibilities, be ready to discuss your leadership style and experiences. Share specific instances where you've successfully led a team or resolved conflicts to showcase your managerial skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations you've faced in retail and how you handled them, focusing on outcomes and lessons learned.
