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For Companies At a Glance
- Tasks: Support the Store Manager in retail management and team performance.
- Company: Join a renowned lifestyle brand known for quality and timeless style.
- Benefits: Earn up to £38,000 plus bonuses, enjoy discounts, and 25 days holiday.
- Why this job: Be part of a luxury retail environment that values customer experience and team development.
- Qualifications: Previous luxury retail experience and strong leadership skills required.
- Other info: Exciting opportunities for career growth and involvement in brand events.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced Assistant Manager with a passion for luxury retail and creating unforgettable customer experiences? We are recruiting for a renowned lifestyle brand celebrated for quality, craftsmanship, and timeless style. This is a standout opportunity to join a beautifully curated store in Cheltenham and play a key role in delivering excellence across sales leadership, team management, and customer service excellence.
Why Apply?
- Salary up to £38,000 plus performance based bonus
- Generous staff discount and full uniform provided
- 25 days holiday (increasing with service) plus your birthday off
- Enhanced maternity and paternity pay
- Exciting opportunities to support brand events and seasonal launches
- Career development in a growing luxury retail management setting
What You’ll Be Doing:
- Support the Store Manager across all aspects of retail management, store operations, and team performance
- Lead with intent on the shop floor, conducting floor walks, overseeing product presentation, and coaching your team through daily trade
- Drive results through confident sales leadership and ownership of store KPIs
- Deliver personalised, high touch service through CRM tools and clienteling, building loyalty and encouraging repeat visits
- Champion customer service excellence, maintaining a luxurious store ambiance from scent and lighting to styling advice
- Proactively handle customer feedback and VIP appointments with professionalism and warmth
- Take pride in strong visual merchandising, ensuring the store reflects current campaigns and seasonal collections
- Play an active part in recruitment and training, onboarding and developing new talent with confidence
- Own key operational responsibilities including scheduling, stock control, and contributing to P&L responsibility
- Collaborate with head office and wider business functions to uphold brand standards and share feedback from the shop floor
What We’re Looking For:
- Previous Assistant Manager or senior retail experience within a luxury retail environment
- A strong leader with excellent team management and coaching ability
- Commercially astute with confidence in taking on P&L responsibility and driving store success
- Passionate about service, detail, and delivering memorable moments for customers
- Experienced in visual merchandising and elevating the in-store experience
- Confident using CRM and clienteling tools to build long-term customer relationships
- Involved in recruitment and training, keen to build a high performing, motivated team
If you’re an ambitious Assistant Manager looking for your next step in the world of luxury retail, we’d love to hear from you. Apply now to take the next step in your retail management journey.
Assistant Store Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the luxury brand's values and product offerings. Understanding their craftsmanship and style will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in luxury retail, focusing on specific examples where you led a team or improved customer service. This will showcase your leadership skills and ability to drive results.
✨Tip Number 3
Practice your responses to common interview questions related to team management and sales performance. Being articulate about your approach to coaching and motivating staff will set you apart.
✨Tip Number 4
Network with current or former employees of the brand if possible. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in an Assistant Store Manager.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in luxury retail and any relevant skills that align with the job description. Emphasise your leadership abilities, customer service excellence, and any achievements related to sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the brand's values. Mention specific examples of how you've created memorable customer experiences and led teams to success in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as team management, visual merchandising, and CRM tools. Use concrete examples to demonstrate how you've successfully applied these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at Zachary Daniels
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of how you've created memorable customer experiences in the past, as this role heavily focuses on delivering high-quality service.
✨Demonstrate Leadership Skills
Prepare to discuss your previous experience in team management and coaching. Highlight instances where you successfully led a team to achieve sales targets or improved store performance, as strong leadership is crucial for this position.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you have used KPIs in your previous roles to drive results and improve store operations, showcasing your commercial acumen.
✨Emphasise Visual Merchandising Experience
Since visual merchandising is important in luxury retail, prepare to talk about your experience in this area. Bring examples of how you've enhanced the in-store experience through effective product presentation and styling advice.
