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- Tasks: Lead a luxury retail team, ensuring top-notch customer service and store operations.
- Company: Join a renowned lifestyle brand known for quality and timeless style.
- Benefits: Enjoy a salary up to £38,000, generous discounts, and 25 days holiday plus your birthday off.
- Why this job: Be part of a vibrant team in a fast-paced luxury environment with growth opportunities.
- Qualifications: Previous experience in luxury retail management and strong leadership skills required.
- Other info: Exciting chances to support brand events and develop your career in luxury retail.
The predicted salary is between 22800 - 38000 £ per year.
Are you an experienced Assistant Manager with a passion for luxury retail and creating unforgettable customer experiences? We are recruiting for a renowned lifestyle brand celebrated for quality, craftsmanship, and timeless style. This is a standout opportunity to join a beautifully curated store in Cheltenham and play a key role in delivering excellence across sales leadership, team management, and customer service excellence.
If you are ready to bring your energy, expertise, and eye for detail to a fast-paced luxury retail environment, this one is for you.
Why Apply?- Salary up to £38,000 plus performance-based bonus
- Generous staff discount and full uniform provided
- 25 days holiday (increasing with service) plus your birthday off
- Enhanced maternity and paternity pay
- Exciting opportunities to support brand events and seasonal launches
- Career development in a growing luxury retail management setting
- Support the Store Manager across all aspects of retail management, store operations, and team performance
- Lead with intent on the shop floor, conducting floor walks, overseeing product presentation, and coaching your team through daily trade
- Drive results through confident sales leadership and ownership of store KPIs
- Deliver personalised, high touch service through CRM tools and clienteling, building loyalty and encouraging repeat visits
- Champion customer service excellence, maintaining a luxurious store ambiance from scent and lighting to styling advice
- Proactively handle customer feedback and VIP appointments with professionalism and warmth
- Take pride in strong visual merchandising, ensuring the store reflects current campaigns and seasonal collections
- Play an active part in recruitment and training, onboarding and developing new talent with confidence
- Own key operational responsibilities including scheduling, stock control, and contributing to P&L responsibility
- Collaborate with head office and wider business functions to uphold brand standards and share feedback from the shop floor
- Previous Assistant Manager or senior retail experience within a luxury retail environment
- A strong leader with excellent team management and coaching ability
- Commercially astute with confidence in taking on P&L responsibility and driving store success
- Passionate about service, detail, and delivering memorable moments for customers
- Experienced in visual merchandising and elevating the in-store experience
- Confident using CRM and clienteling tools to build long-term customer relationships
- Involved in recruitment and training, keen to build a high performing, motivated team
If you are an ambitious Assistant Manager looking for your next step in the world of luxury retail, we would love to hear from you. Apply now to take the next step in your retail management journey.
Assistant Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the luxury brand's values and products. Understanding their craftsmanship and style will help you connect with the team and demonstrate your passion during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you drove sales or improved customer experiences.
✨Tip Number 3
Research current trends in luxury retail and be prepared to discuss how you can apply these insights to enhance the store's performance. This shows your commitment to staying ahead in the industry.
✨Tip Number 4
Network with professionals in the luxury retail sector. Attend events or engage on platforms like LinkedIn to connect with others who can provide insights or even referrals for the position.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in luxury retail and any relevant leadership roles. Use specific examples that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and customer service. Mention how your skills align with the responsibilities of the Assistant Manager role and express your enthusiasm for contributing to the store's success.
Highlight Relevant Skills: In your application, emphasise your experience with visual merchandising, CRM tools, and team management. Provide concrete examples of how you've successfully implemented these skills in past roles.
Showcase Your Customer Service Philosophy: Discuss your approach to delivering exceptional customer experiences. Share anecdotes that illustrate your commitment to creating memorable moments for customers and how you handle feedback professionally.
How to prepare for a job interview at Zachary Daniels
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share specific examples of how you've created memorable customer experiences in the past, as this aligns perfectly with what the company values.
✨Demonstrate Leadership Skills
Prepare to discuss your previous leadership experiences. Highlight how you've successfully managed teams, coached staff, and driven sales results. Use concrete examples to illustrate your ability to lead effectively in a fast-paced environment.
✨Know the Brand Inside Out
Research the lifestyle brand thoroughly before your interview. Understand their product offerings, brand values, and recent campaigns. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Customer Service Scenarios
Be ready to discuss how you would handle various customer service situations. Think about how you would maintain a luxurious store ambiance and manage customer feedback. Demonstrating your problem-solving skills will be key to impressing the interviewers.
