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- Tasks: Assist in managing a dynamic showroom and deliver exceptional customer service.
- Company: Join a renowned retailer celebrated for outstanding sales and customer service.
- Benefits: Enjoy a competitive salary with potential earnings over £45k and great perks.
- Why this job: Be part of a vibrant team focused on service excellence and personal growth.
- Qualifications: No specific qualifications required; just bring your passion for retail and customer care.
- Other info: This role offers a fantastic opportunity to advance your career in retail.
The predicted salary is between 24000 - 42000 £ per year.
We are currently recruiting for an Assistant Manager for a retailer well known for their sales and customer service standards within assisted sales and big-ticket retail. With a basic salary circa £32-35k and realistic earning potential of over £45k OTE, this is a fantastic opportunity to join a business where service and results go hand in hand.
With a background in an assisted sales environment, we are seeking a proven Manager who can succeed in an extremely competitive premium market. We are keen to speak to Assistant Managers or General Managers with experience in Furniture sales, Kitchen, Bedroom, Bathroom sales, Flooring or Telecoms.
We want our client\’s new Assistant Manager to have the ability and drive to support managing a business that thrives on customer interaction and strong sales performance. You will have the autonomy to support the Store Manager, motivate your team and deliver an amazing customer experience with every interaction. Zachary Daniels has an exciting opportunity to join this superb retailer at Assistant Manager level where you will have the freedom to drive sales with your team and deliver outstanding results for the business!
Key Responsibilities as the Assistant Manager:
- Customer centric; ensure the team interact with customers at all times
- Undertake a personal service for high value clients and customers
- Support the Store Manager in managing performance of the team
- Drive sales and customer conversion on high-value purchases
- Drive incentives for staff to achieve targets and KPI\’s
- Passionate about retail and the customer journey
- Commercially aware and able to understand business performance and react to areas that are underperforming
The successful Assistant Manager will be working in a customer-focused, assisted sales environment, where high levels of service and relationship building are central to success. You will develop the brand through an excellent customer experience, work closely with customers and clients, and inspire your team to achieve and exceed sales targets.
Package:
This role has a fantastic base salary circa £32-35k with superb re-designed bonus schemes that reward sales performance and business growth, where you can earn over £45k OTE.
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Assistant Manager employer: Zachary Daniels
Contact Detail:
Zachary Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Research the company culture and values of the retailer you're applying to. Understanding their approach to customer service and sales will help you align your answers during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your leadership skills and ability to drive sales. Highlighting your achievements in previous roles can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the retailer. They can provide valuable insights into the interview process and what the company looks for in an Assistant Manager, giving you an edge in your application.
✨Tip Number 4
Demonstrate your passion for customer service during the interview. Share stories that illustrate your commitment to providing excellent service, as this is crucial for a role in assisted sales and big-ticket retail.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and sales. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and lead a team.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your past successes in similar roles. Emphasise your passion for customer service and your understanding of the retail environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Assistant Manager role.
How to prepare for a job interview at Zachary Daniels
✨Showcase Your Customer Service Skills
As an Assistant Manager, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues, highlighting your communication skills and empathy.
✨Understand the Retail Environment
Familiarise yourself with the retail sector, especially in assisted sales and big-ticket items. Research the company’s products and services, and be ready to discuss how you can contribute to their sales goals and enhance customer satisfaction.
✨Demonstrate Leadership Qualities
As a potential Assistant Manager, it's crucial to exhibit leadership skills. Think of instances where you've led a team or taken initiative in previous roles. Be prepared to discuss your management style and how you motivate others to achieve targets.
✨Prepare for Behavioural Questions
Expect behavioural interview questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your problem-solving abilities and adaptability in a retail setting.
