At a Glance
- Tasks: Drive customer engagement and loyalty through innovative CRM strategies.
- Company: Exciting fashion brand with ambitious growth plans.
- Benefits: Competitive salary, bonus potential, and fantastic staff perks.
- Other info: Join a dynamic team where your ideas can make a real impact.
- Why this job: Shape the future of CRM in a fast-paced, high-growth environment.
- Qualifications: Experience in CRM strategy and a passion for customer engagement.
The predicted salary is between 50000 - 50000 € per year.
Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading fashion brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey.
We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data-driven CRM strategies across multiple channels.
Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.
The CRM Manager will:
- Develop and deliver best-in-class CRM strategy across the customer lifecycle
- Drive customer retention, engagement, loyalty and repeat purchase
- Lead multi-channel campaigns across email, SMS, WhatsApp and digital touchpoints
- Use customer data and insights to optimise performance and increase ROI
- Enhance customer journeys through automation, segmentation and personalisation
- Work closely with marketing, content and digital teams to support wider business growth
- Support and develop loyalty initiatives to maximise customer lifetime value
- Analyse campaign performance and continuously improve engagement metrics through testing and optimisation
We are looking for:
- An experienced CRM Manager from a fashion, retail or consumer-facing brand
- Strong understanding of CRM strategy, customer lifecycle marketing and retention
- Proven ability to deliver measurable improvements in customer engagement and revenue
- Experience using CRM and email marketing platforms, ideally Klaviyo
- A highly commercial and analytical mindset
- Someone who thrives in a fast-paced, high-growth environment
- Excellent communication and stakeholder management skills
- A passionate, ambitious and hands-on approach
Why this opportunity stands out:
- One of the UK's most exciting and ambitious fashion brands
- Huge growth plans across the UK and international markets
- Significant investment across CRM, digital and customer experience
- A genuine opportunity to shape CRM strategy and make a visible impact
- High-growth culture with exciting long-term career potential
- Excellent benefits package, bonus potential and staff perks
Opportunities like this do not come to market often. If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you.
Zachary Daniels Retail Recruitment are exclusively managing this CRM Manager appointment and are actively building a strong shortlist. Apply today to avoid missing out.
CRM Manager in Trafford employer: Zachary Daniels Recruitment
Join a leading fashion brand in Warrington as a CRM Manager, where you'll thrive in a dynamic and entrepreneurial environment that champions innovation and creativity. With significant investment in digital and customer experience, this role offers exceptional growth opportunities and the chance to make a tangible impact on customer engagement strategies. Enjoy a competitive salary, bonus potential, and a comprehensive benefits package while being part of one of the UK's most ambitious retail journeys.
Contact Detail:
Zachary Daniels Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager in Trafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that CRM Manager role!
✨Tip Number 2
Show off your skills! Create a personal website or portfolio showcasing your CRM strategies and successes. Use data and examples to highlight how you've driven customer engagement and retention in previous roles. This will make you stand out as a candidate who can deliver results.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies and campaigns. Bring fresh ideas to the table that align with their goals. Show them you’re not just a fit for the role, but that you’re genuinely excited about contributing to their growth!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who can bring energy and creativity to the team. Let’s get you that dream job!
We think you need these skills to ace CRM Manager in Trafford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer engagement and CRM shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the fashion retail space.
Tailor Your Experience:Make sure to highlight your relevant experience in CRM and customer lifecycle marketing. We’re looking for someone who can bring energy and creativity, so don’t be shy about showcasing your achievements and how they align with our goals.
Be Data-Driven:Since this role is all about using data to drive results, include specific examples of how you've used customer insights to optimise campaigns in the past. We love numbers, so if you’ve improved engagement metrics or ROI, shout about it!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our exciting team!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to the fashion industry. Brush up on your knowledge of customer lifecycle marketing and retention techniques, as these will likely be key discussion points during your interview.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive customer engagement and improve ROI in past roles. Bring examples of successful campaigns you've led, particularly those that involved multi-channel approaches like email and SMS.
✨Demonstrate Your Passion for Customer Engagement
This role requires a genuine passion for enhancing customer journeys. Share stories that highlight your creativity and energy in developing personalised experiences, and how you’ve successfully engaged customers in previous positions.
✨Prepare Questions That Show Your Ambition
Think about what you want to achieve in this role and ask insightful questions about the company’s growth plans and CRM strategy. This shows you’re not just interested in the job, but also in contributing to the brand's exciting future.
