At a Glance
- Tasks: Support retail teams by providing HR guidance and coaching managers on performance and employee relations.
- Company: A growing, people-focused retail business prioritising culture and development.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Enjoy a hands-on role with visibility in stores and the chance to build meaningful relationships.
- Why this job: Make a real impact in stores while developing your HR skills in a dynamic setting.
- Qualifications: CIPD qualified or working towards it, with retail experience and strong ER knowledge.
The predicted salary is between 47500 - 47500 £ per year.
We are delighted to be supporting a growing, people-focused retail business as they look to appoint a Regional People Advisor to support their stores. The ideal candidate will have previous Regional experience in a retail or hospitality environment.
This is a fantastic opportunity to join during an exciting phase of growth, where culture, performance and people development are genuinely front of mind. Reporting into the HR Manager, you'll be the key People contact for your region - partnering closely with Regional and Store Managers to keep their teams engaged, supported and performing at their best.
What you'll be doing:
- Acting as the first point of contact for all HR support across your retail region
- Coaching and upskilling Store and Regional Managers on performance, absence, conduct and employee relations
- Managing ER cases end to end, ensuring fair and consistent outcomes
- Supporting with investigations, disciplinaries and complex people matters
- Driving engagement, retention and development initiatives within stores
- Supporting succession planning and talent conversations across your region
- Using people data to identify trends and provide practical, commercial solutions
- Playing a key role in embedding culture, values and best practice across your patch
About you:
- CIPD qualified (or working towards)
- Previous experience in a retail or multi-site environment
- Strong ER knowledge with confidence handling cases independently
- Comfortable travelling across your region and building relationships face to face
- Practical, approachable and commercially aware
- Enjoy being visible in stores and partnering closely with operational leaders
- A real people person who balances empathy with sound judgement
This is a brilliant opportunity for a hands-on Regional HR professional who loves being out in the business, building relationships and making a tangible difference in stores every day.
Regional People Advisor in Northampton employer: Zachary Daniels Recruitment
Join a dynamic and people-centric retail business that prioritises culture, performance, and employee development. As a Regional People Advisor, you'll enjoy a supportive work environment that fosters growth and collaboration, with opportunities to make a real impact in stores across your region. With a focus on engagement and retention, this role offers a unique chance to partner with leaders and drive meaningful change in a thriving organisation.
Contact Details:
Zachary Daniels Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional People Advisor in Northampton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Zachary Daniels Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Zachary Daniels Recruitment!
We think you need these skills to ace Regional People Advisor in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Zachary Daniels Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Zachary Daniels Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Zachary Daniels Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
