Restaurant Assistant Manager in Norfolk

Restaurant Assistant Manager | Customer-Focused Retail | Salary up to 32,000 + Excellent Benefits We re recruiting for a well-established retailer that s passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Assistant Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As a key member of the leadership team, you ll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You ll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team. Working alongside the senior management team, you ll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You ll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained. What we re looking for: Previous management experience within a busy hospitality or retail environment A proven ability to lead, coach and develop large teams A passion for delivering exceptional customer service Strong c...