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- Tasks: Lead multi-site retail operations and drive commercial performance.
- Company: Established retail business with a strong reputation and collaborative culture.
- Benefits: Competitive salary, bonus scheme, career progression, and exceptional quality of life in Jersey.
- Why this job: Join a senior leadership team and influence strategy in a growing retail group.
- Qualifications: Proven experience in multi-site retail management and strong commercial acumen.
- Other info: Opportunity for significant autonomy and personal tax advantages in Jersey.
Zachary Daniels is seeking an exceptional retail leader to join our senior management team as Head of Store Operations. This is a rare opportunity to take full operational and commercial accountability for a highly successful multi-site, multi-category retail business, operating across Technology, Food, Fashion, Home and Beauty.
Owned and operated, this business has built a strong reputation as a first-class retail partner, consistently delivering high standards, strong financial performance and an outstanding customer experience. We are now looking for a seasoned store operator to help drive the next phase of our growth journey.
The Role
Reporting directly to the Managing Director, you will lead a complex, multi-site operation, managing Store Managers and senior trading leaders while working closely with finance, HR and external stakeholders. You will be responsible for setting strategic direction, driving commercial performance, maximising availability, and ensuring exemplary operational, legal and brand standards across the estate. This role requires a confident, credible leader who can balance strategic thinking with hands-on operational oversight, inspire large teams, and make decisive calls to drive performance.
About You
- A proven multi-site retail operator with experience leading 200+ colleagues in a complex environment
- Strong commercial and financial acumen, with a demonstrable track record of delivering results
- Experience across Food and Non-Food retail operations, ideally within a premium or branded environment
- An engaging, resilient leader who sets high standards and holds teams to account
- In exceptional cases, an outstanding Store Manager ready to step into a broader leadership role will be considered
Why Join:
- A senior leadership role within an established, well-run and locally owned business
- Significant scope and autonomy, with real influence over strategy and performance
- Non-contractual bonus scheme of up to 30% of annual salary, linked to business performance
- Career progression opportunities within a growing retail group
- The opportunity to live and work in Jersey - offering an exceptional quality of life and significant personal tax advantages
- A collaborative, values-driven culture that recognises and rewards high performance
Head of Retail in Manchester employer: Zachary Daniels Recruitment
Contact Detail:
Zachary Daniels Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Manchester
✨Tip Number 1
Get your CV and application in ASAP! With so many candidates vying for the Head of Retail position, timing is everything. We recommend applying through our website to ensure your application stands out.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop about the company culture and expectations. We can help you connect with the right people!
✨Tip Number 3
Prepare for the interview by researching the company’s recent achievements and challenges. We suggest crafting a few questions that show your strategic thinking and understanding of their operations.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. We believe showing appreciation reflects your leadership style and professionalism.
We think you need these skills to ace Head of Retail in Manchester
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Head of Store Operations role. Highlight your experience in multi-site retail management and any achievements that showcase your commercial acumen. We want to see how you’ve driven performance in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share your leadership style and how you plan to inspire teams while driving operational excellence. Remember, we love a good story!
Showcase Your Leadership Skills: In your application, don’t forget to highlight your experience leading large teams. We’re looking for someone who can balance strategic thinking with hands-on management, so give us examples of how you've done this in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the quickest way for us to receive your details and get the ball rolling. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Know Your Numbers
As a Head of Retail, you'll need to demonstrate strong commercial and financial acumen. Brush up on key metrics related to sales performance, inventory turnover, and customer satisfaction scores. Be ready to discuss how you've used these numbers to drive results in your previous roles.
✨Showcase Leadership Experience
This role requires an engaging leader who can inspire large teams. Prepare examples of how you've successfully led multi-site operations and managed diverse teams. Highlight specific challenges you faced and how you overcame them to achieve operational excellence.
✨Understand the Brand
Familiarise yourself with the company's brand values and customer experience standards. Be prepared to discuss how you would uphold and enhance these standards across multiple locations. Showing that you align with their vision will set you apart from other candidates.
✨Prepare Strategic Insights
Since you'll be setting strategic direction, think about innovative ideas you could bring to the table. Research current trends in retail, especially in the sectors they operate in, and be ready to share your thoughts on how to maximise availability and drive commercial performance.
