At a Glance
- Tasks: Lead marketplace growth strategy and drive performance across major platforms.
- Company: Ambitious retail brand with a focus on international expansion.
- Benefits: Competitive salary, performance-related bonus, and hybrid working.
- Other info: Opportunity for significant career growth in a dynamic environment.
- Why this job: Shape the future of marketplace strategy and make a real impact.
- Qualifications: Experience in managing brands on Amazon and strong analytical skills.
The predicted salary is between 58500 - 71500 £ per year.
An ambitious and growing retail brand is looking to appoint an experienced Head of Marketplace to lead the next phase of its marketplace growth. This is a senior commercial role with ownership of marketplace strategy, performance and expansion across the UK and international markets. Working closely with the senior leadership team, you will take responsibility for accelerating growth across established marketplace channels while identifying and launching new opportunities. The business already has a strong presence across major third-party marketplaces and has significant ambitions to broaden its international reach. You'll combine strategic leadership with a hands-on approach, driving profitable growth, improving marketplace performance and building the capability of the team around you.
What You’ll Be Doing
- Develop and deliver the overall marketplace growth strategy.
- Own commercial performance, profitability and growth across marketplace channels.
- Accelerate performance across Amazon, eBay and other relevant platforms.
- Identify and launch new marketplace opportunities across international territories.
- Lead marketplace pricing, promotions, advertising and commercial planning.
- Improve product listings, content, availability, reviews and organic visibility.
- Drive advertising efficiency and maximise return on marketplace investment.
- Oversee forecasting, stock performance, compliance and marketplace account health.
- Establish clear reporting and KPIs across sales, margin, advertising and operational performance.
- Recruit, lead and develop a high-performing marketplace team.
- Partner closely with e-commerce, marketing, product, finance and supply chain teams.
- Keep ahead of marketplace trends, emerging platforms and new commercial opportunities.
About You
You’ll be an experienced marketplace leader with a strong commercial mindset and a track record of delivering meaningful growth within a consumer or retail environment. Ideally, you will bring:
- Significant experience managing and scaling brands through Amazon.
- Broad marketplace experience across platforms such as eBay and other major or emerging channels.
- Strong knowledge of Amazon advertising, marketplace operations and account management.
- Experience launching new marketplaces, territories or international channels.
- A clear understanding of margin, stock management and profitable growth.
- Strong analytical skills and confidence using data to make commercial decisions.
- Experience managing and developing marketplace teams.
- A hands-on mentality and the ability to operate at both strategic and operational level.
- International marketplace exposure, particularly across Europe and/or North America.
What Success Looks Like
Success in this role will mean delivering sustainable, profitable marketplace growth while creating a scalable operation capable of supporting further international expansion. You’ll help the business achieve:
- Strong and profitable marketplace growth.
- Improved contribution and commercial performance across channels.
- Successful launches into new marketplaces and territories.
- Greater advertising efficiency and stronger organic performance.
- Excellent stock availability and marketplace account health.
- A capable, commercially focused and high-performing marketplace team.
Why Join?
This is an excellent opportunity to take ownership of a strategically important growth channel within an ambitious retail business. You’ll have the autonomy to shape the marketplace strategy, influence senior stakeholders and build an operation with significant potential for future growth. If you’re an experienced marketplace leader looking for a role where you can make a genuine commercial impact, we’d love to hear from you.
Head of Marketplace in Manchester employer: Zachary Daniels Recruitment
Join a leading UK fashion brand that values creativity and collaboration, offering a dynamic work environment where your digital marketing expertise can truly shine. With a strong focus on employee growth, you'll have the opportunity to lead a passionate team while driving innovative strategies that shape the future of the brand. Enjoy a culture that celebrates success and encourages you to take ownership of your projects, all while being part of a beloved lifestyle brand that resonates with customers.
Contact Details:
Zachary Daniels Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Marketplace in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Zachary Daniels Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Zachary Daniels Recruitment!
We think you need these skills to ace Head of Marketplace in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Zachary Daniels Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Zachary Daniels Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Zachary Daniels Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
