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- Tasks: Lead operations for a luxury beauty brand, ensuring top-notch product delivery and team performance.
- Company: High-growth luxury beauty brand with a focus on innovation and premium customer experience.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a fast-scaling brand and make a real impact in the beauty industry.
- Qualifications: Experience in beauty or premium consumer goods and strong leadership skills.
- Other info: Work on-site 4 days a week in a creative and collaborative culture.
The predicted salary is between 39600 - 66000 £ per year.
A high-growth luxury beauty brand is searching for an Operations Manager to elevate its end-to-end product journey. If you have deep experience in beauty, wellness, cosmetics or premium consumer goods and thrive in D2C-led, fast-scaling environments, this role places you at the centre of the brand's next stage of growth.
Only applicants with experience in Beauty, Cosmetics or Skincare will be considered. Please note, applicants will need to be able to work on site 4 days per week and be able to commute to Hammersmith or the surrounding area.
The Role
- Lead the day-to-day rhythm of Operations & Wholesale, ensuring every product reaches customers, partners and retailers with the precision and care expected of a luxury brand.
- Lead and mentor an Operations team, setting high standards of execution.
- Oversee all wholesale order flow across UK, EU and US markets with a luxury-level attention to detail.
- Build strong, service-led partnerships with 3PL warehouses, pushing for continuous improvement.
- Collaborate closely with D2C, Ecommerce and Supply Chain teams to elevate accuracy, speed and customer experience.
- Support premium product launches, gifting initiatives, influencer campaigns and seasonal moments.
- Drive operational excellence across systems and processes, including EDI and ERP improvements.
- Analyse performance, build clear reporting and create visibility across the business.
- Act as the go-to problem solver for time-sensitive issues or escalations.
Who You Are
- An operations expert with a luxury mindset and a calm, composed leadership style.
- Experience operating within beauty, skincare, cosmetics, wellness or premium consumer brands.
- Strong wholesale operations knowledge, including compliance and export processes.
- A deep understanding of D2C operational dynamics.
- Strong team leadership and the ability to inspire high standards.
- Exceptional communication, planning and relationship-building skills.
- A hands-on, solutions-driven approach, with natural curiosity for improving systems and workflow.
- Experience with SAP / Business Central and EDI systems.
What's in It for You
- Influence how a luxury, high-growth brand scales globally.
- Work alongside creative, commercial and product-led teams shaping the brand's future.
- Make a visible impact through process improvement, operational uplift and cross-functional collaboration.
- Be part of a culture that values creativity, innovation and premium customer experience.
Operations Manager in London employer: Zachary Daniels Recruitment
Contact Detail:
Zachary Daniels Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and wellness industry on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the brand's values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in operations aligns with their luxury mindset. Highlight specific examples from your past roles that demonstrate your ability to lead teams and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining their team.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Manager in the beauty sector. Highlight your experience in beauty, wellness, or cosmetics, and don’t forget to showcase any relevant achievements that demonstrate your operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the luxury beauty industry and how your skills align with our needs. Be specific about your experience with D2C operations and how you can elevate our product journey.
Showcase Your Leadership Style: We want to know how you lead and inspire teams! In your application, share examples of how you've mentored others and set high standards in previous roles. This will help us see your calm and composed leadership style in action.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Know Your Beauty Stuff
Make sure you brush up on your knowledge of the beauty, skincare, and cosmetics industry. Be ready to discuss trends, challenges, and innovations in the sector. This will show that you’re not just a fit for the role but also passionate about the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired high standards or solved problems effectively. This is your chance to demonstrate your calm and composed leadership style.
✨Understand D2C Dynamics
Familiarise yourself with direct-to-consumer operations and how they differ from traditional retail. Be ready to discuss how you can enhance customer experience and operational efficiency in a fast-scaling environment.
✨Be Ready to Problem Solve
Think of scenarios where you've had to tackle time-sensitive issues or escalations. Prepare to share these stories during the interview, as this will highlight your hands-on, solutions-driven approach that the company values.
