At a Glance
- Tasks: Lead and scale a thriving online marketplace, driving revenue and growth.
- Company: Join a leading online retailer in a dynamic, fast-paced environment.
- Benefits: Competitive salary, hybrid working, and a chance to make a real impact.
- Other info: 12-month contract with excellent career development opportunities.
- Why this job: Own the P&L and shape the future of an established marketplace.
- Qualifications: Experience in marketplace management and strong commercial acumen required.
The predicted salary is between 45000 - 55000 £ per year.
We are partnering with a leading online retailer to recruit a Marketplace Lead on an initial 12-month contract, with full commercial responsibility for scaling and growing its marketplace proposition. This is a P&L-owning role with responsibility for marketplace revenue, profitability and growth. The successful candidate will set the strategy, identify and onboard new suppliers and vendors, and drive the performance of the existing marketplace through Mirakl.
The role combines strategic leadership with hands-on commercial delivery. Managing a medium-sized team, the Marketplace Lead will remain close to the detail, from supplier acquisition and onboarding through to account management, range development and performance optimisation. This is a fast-moving environment where priorities can shift quickly, so the role will suit someone who is commercially driven, decisive and comfortable operating at pace.
Key Responsibilities
- Own the marketplace P&L, driving revenue, margin, profitability and sustainable growth.
- Develop and execute the strategy to scale the marketplace proposition through Mirakl.
- Lead supplier/vendor acquisition, identifying and securing new partners to expand range and commercial opportunity.
- Own the supplier lifecycle from sourcing and onboarding through to account management and growth.
- Drive supplier performance, range expansion, availability and commercial output.
- Manage and develop a medium-sized marketplace team, while remaining hands-on in the operation.
- Set and monitor marketplace KPIs, using data to identify opportunities and address underperformance.
- Work cross-functionally with Trading, Ecommerce, Technology, Operations and Marketing to maximise marketplace performance.
- Identify opportunities to improve processes, supplier experience and marketplace scalability.
- Lead commercial negotiations and relationships with key suppliers and vendors.
- Continually assess the marketplace proposition, competitors and market opportunities to identify new areas for growth.
Key Requirements
- Proven experience leading a marketplace P&L within an online retail or ecommerce environment.
- Strong experience scaling a marketplace proposition, ideally through Mirakl.
- Experience with DSV / Drop Ship Vendor models would be highly beneficial.
- Strong understanding of supplier/vendor acquisition, onboarding, account management and commercial growth.
- Proven track record of delivering revenue and profit growth through a marketplace.
- Experience managing and developing a medium-sized team.
- Commercially minded and highly analytical, with strong understanding of marketplace KPIs and profitability.
- Comfortable operating strategically while remaining hands-on and close to the detail.
- Confident working in a fast-paced environment, managing competing priorities and making decisions quickly.
- Strong stakeholder management and commercial negotiation skills.
- Available at short notice or on a relatively short notice period.
The Opportunity
A genuine opportunity to take ownership of an established marketplace proposition and drive its next stage of commercial growth. This is a 12-month contract based in Central London with hybrid working. Given the immediate requirement, candidates available at short notice will be particularly well suited.
If you are an experienced Marketplace Lead, Marketplace Manager or senior marketplace professional with P&L ownership and a track record of scaling suppliers, revenue and profitability, we'd love to hear from you. Apply today to find out more!
Marketplace Lead in London employer: Zachary Daniels Recruitment
As a Grocery Manager in South Tyrone, you will join a dynamic team dedicated to delivering exceptional fresh food experiences. Our company fosters a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, ensuring you can thrive in your role. With competitive salaries and a commitment to food safety and quality, we offer a rewarding environment where your leadership skills can shine.
Contact Details:
Zachary Daniels Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Lead in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Zachary Daniels Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Zachary Daniels Recruitment!
We think you need these skills to ace Marketplace Lead in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Zachary Daniels Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Zachary Daniels Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Zachary Daniels Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
