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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily operations.
- Company: Join a growing business with sites across the UK and Europe.
- Benefits: Competitive salary, monthly bonuses, and a supportive work environment.
- Why this job: Step into a leadership role and make a real impact on customer experience.
- Qualifications: Experience in retail or hospitality, with strong customer service skills.
- Other info: Enjoy evenings off and reduced weekend hours in a dynamic workplace.
The predicted salary is between 26500 - 28000 £ per year.
Location: Camden Town
Salary: £26,500 basic monthly bonus (realistic first-year earnings £27,000-£28,000)
Are you passionate about great customer service and ready to step into a leadership role? Join a successful and expanding business with sites across the UK and Europe as they enter an exciting growth phase in 2026.
The Role
As a Supervisor, you'll lead by example, supporting the day-to-day running of a customer-facing site and ensuring an outstanding experience from first enquiry through to ongoing account support.
Work pattern: 39.5 hours per week, Monday to Friday, 9am-6pm, with evenings off and reduced weekend hours.
Key Responsibilities
- Maintain and elevate customer service standards, in person and over the phone
- Support daily operations, ensuring the site is well organised, safe and welcoming
- Help coach and motivate the team to hit targets and deliver consistently high standards
- Manage key admin processes accurately (bookings, customer accounts, documentation and payments)
- Ensure company and brand standards are met, following all health & safety guidelines
- Contribute to performance against store and company KPIs (service, sales and operational measures)
About You
- Energetic, friendly and confident dealing with customers
- Experience in retail, hospitality or another service-led environment
- Comfortable working to targets and keeping standards high
- Proactive and self-motivated, able to drive productivity during quieter trading periods
- Ideally you've stepped up as a keyholder, senior team member or duty manager
If you're ready to take the next step and join a business with genuine growth plans, please apply with your up-to-date CV quoting Application Code: BBBH29715.
Locations
Supervisor in London, West End employer: Zachary Daniels Recruitment
Contact Detail:
Zachary Daniels Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London, West End
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know about openings. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. The more comfortable you are talking about your skills and experiences, the more confident you'll be when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Supervisor in London, West End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any leadership experience and customer service achievements to show us you're the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about customer service and how you can elevate our standards. Be genuine and let your personality shine through!
Showcase Relevant Experience: If you've worked in retail or hospitality, make sure to mention specific examples of how you've led teams or improved customer experiences. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you maintained high standards and resolved issues, as this will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
Since the role involves leading a team, be ready to discuss your leadership style. Share specific instances where you’ve motivated or coached a team to achieve targets. This will illustrate your capability to step into a supervisory role confidently.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the company’s growth plans, team dynamics, or customer service strategies. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
