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- Tasks: Lead and motivate the in-store team to achieve sales targets and deliver exceptional customer service.
- Company: Join a flagship store on Oxford Street known for its vibrant culture and high turnover.
- Benefits: Enjoy opportunities for progression, travel in Europe for training, and exclusive discounts.
- Why this job: Be part of a rewarding environment that values talent development and teamwork.
- Qualifications: Experience in flagship retail management and a passion for customer service are essential.
- Other info: This role offers a chance to work with luxury products and develop your leadership skills.
Floor Manager | Oxford Street | Salary up to £36,000 |Flagship
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Every retailer talks about how important their company culture is. Our client really means it.
You\’ll be operating in the UK\’s highest Turnover store on Oxford Street, ensuring that developing, empowering and encouraging talent in your store will be top of the agenda. In return, you\’ll get the development you need to be even more effective. And you\’ll be part of a business that, as other candidates we\’ve placed have told us, really is a refreshing, rewarding place to be. You\’ll already have experience working in London, Ideally in flagship or high turnover stores.
As Floor Manager, your responsibilities will include:
Support and motivate the in-store team on a day-to-day basis to achieve the store\’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary customer service
Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store\’s successful commercial execution
You will be trained thoroughly in our hand-crafted luxury product to become an expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their successionAs a Floor Manager you\’ll have:
Proven experience in driving sales and profitability in a flagship store
Experience in managing large teams and sales turnover
A passion for driving a culture of exemplary customer service
An ability to understand the importance of local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
Strong communication skills in order to establish and coach a high performing team
The ability to be adaptable and flexible to changing business needs
A positive, can-do attitude with a contagious enthusiasm for the brands product and core valuesWhat\’s in it for you?
A genuine opportunity to progress as they are opening more stores in London
Opportunity to travel into Europe when training
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Ready to apply for this Assistant Manager role?
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Floor Manager | Oxford Street | Salary up to £36,000 | Flagship
BBBH34285
Floor Manager employer: Zachary Daniels Recruitment
Contact Detail:
Zachary Daniels Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with the specific culture and values of the company. Since they emphasise a strong company culture, demonstrating your alignment with their values during interviews can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in high turnover or flagship stores. Be prepared to discuss specific examples of how you've driven sales and managed large teams effectively in similar environments.
✨Tip Number 3
Showcase your ability to use data to drive decisions. Prepare to discuss how you've identified trends and taken action in previous roles, as this is crucial for achieving KPIs in a fast-paced retail environment.
✨Tip Number 4
Demonstrate your passion for customer service. Be ready to share stories that illustrate your commitment to exemplary customer experiences, as this is a key focus for the role.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing large teams and driving sales in high turnover stores. Use specific examples that demonstrate your ability to achieve KPIs and provide exemplary customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your previous experiences align with the company's culture and values, and how you can contribute to their success on Oxford Street.
Showcase Your Leadership Skills: Emphasise your leadership abilities in both your CV and cover letter. Provide examples of how you've motivated and developed your team in past roles, as this is crucial for the Floor Manager position.
Highlight Data-Driven Decision Making: Include instances where you've used data to identify trends and improve store performance. This will demonstrate your analytical skills and ability to adapt to changing business needs, which are key for this role.
How to prepare for a job interview at Zachary Daniels Recruitment
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed large teams in the past, focusing on how you empowered others and drove sales.
✨Demonstrate Customer Service Excellence
This role emphasises exemplary customer service. Be ready to discuss specific instances where you went above and beyond for customers, and how you instilled this culture within your team.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you've used data to identify trends and improve store performance in previous roles.
✨Emphasise Adaptability
The ability to adapt to changing business needs is crucial. Share examples of how you've successfully navigated change in a fast-paced retail environment, highlighting your flexibility and positive attitude.
