At a Glance
- Tasks: Lead the US ecommerce strategy and drive customer acquisition through innovative digital marketing.
- Company: Fast-growing consumer brand with ambitious international expansion plans.
- Benefits: Competitive salary, autonomy in decision-making, and opportunity for significant impact.
- Other info: Join a dynamic team and play a key role in international growth.
- Why this job: Shape the future of a high-profile market and influence digital strategy.
- Qualifications: Proven experience in ecommerce leadership and strong analytical skills.
The predicted salary is between 60000 - 80000 £ per year.
Zachary Daniels Recruitment are delighted to be partnering with a fast-growing consumer brand to recruit a Head of Ecommerce & Social Commerce (US).
About the Business
Our client is a high-growth, digitally-led consumer brand with ambitious international expansion plans. Following continued success, they are looking to appoint a Head of Ecommerce & Social Commerce (US) to lead the commercial performance of their largest international market. This is a unique opportunity to take ownership of a rapidly growing US digital business, shaping ecommerce strategy, accelerating customer acquisition and driving profitable growth across ecommerce and social commerce channels.
The Role
As Head of Ecommerce & Social Commerce (US), you'll be responsible for leading the commercial performance of the US online business, owning the digital trading strategy across ecommerce, social commerce, CRM and customer acquisition. This is a broad leadership role that combines hands-on ecommerce trading with performance marketing and social commerce, ensuring the US business continues to scale profitably while delivering an exceptional customer experience. Working closely with senior leadership, you'll use data, customer insight and commercial thinking to identify growth opportunities, optimise trading performance and continually evolve the digital proposition for the US market.
Key Responsibilities
- Own the commercial performance and P&L of the US ecommerce business.
- Lead the digital trading strategy across ecommerce and social commerce channels.
- Drive customer acquisition, conversion and retention through data-led decision making.
- Develop CRM and lifecycle marketing strategies to increase customer lifetime value.
- Optimise onsite performance, merchandising and customer experience for the US customer.
- Lead social commerce initiatives, creator partnerships and digital campaigns that drive engagement and sales.
- Work closely with internal teams and external partners to maximise commercial performance.
- Champion innovation across ecommerce technology, AI and emerging digital platforms.
- Lead and develop a high-performing digital team while influencing wider commercial strategy.
What We're Looking For
The successful Head of Ecommerce & Social Commerce (US) will bring proven experience leading ecommerce growth within a fast-paced retail, consumer or D2C business. You'll combine strong commercial awareness with experience trading internationally, with exposure to the US market or global ecommerce operations. We're looking for someone who can demonstrate:
- Senior leadership experience across ecommerce, digital trading or social commerce.
- Ownership of commercial performance, online trading and digital growth.
- Strong understanding of customer acquisition, CRM and lifecycle marketing.
- Experience optimising ecommerce performance through data and customer insight.
- Knowledge of paid media, social commerce and digital marketing.
- Strong commercial and analytical capability with P&L responsibility.
- Experience managing agencies, creators and strategic partners.
- A collaborative leadership style with the ability to influence across multiple functions.
Why Apply?
This is an exciting opportunity to take ownership of a high-profile international market within a fast-growing consumer brand. You'll have genuine influence over the US digital strategy, the autonomy to introduce new ideas and the opportunity to play a key role in the next phase of the company's international growth. If you're passionate about ecommerce, digital trading and scaling brands internationally, we'd love to hear from you.
Head of Ecommerce and Social (US) in Didsbury employer: Zachary Daniels Recruitment
Join a globally recognised business in Manchester as a Strategic Product Director, where you will be part of a dynamic and innovative work culture that prioritises collaboration and excellence. With competitive salaries and comprehensive benefits, the company is committed to employee growth and development, offering unique opportunities to lead high-performing teams and shape impactful product strategies. This role not only promises a rewarding career but also the chance to make a significant difference in a market-leading organisation.
Contact Details:
Zachary Daniels Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Ecommerce and Social (US) in Didsbury
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Zachary Daniels Recruitment are looking for when hiring for a Head of Ecommerce and Social (US).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Zachary Daniels Recruitment for the Head of Ecommerce and Social (US), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Zachary Daniels Recruitment as a Head of Ecommerce and Social (US), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Zachary Daniels Recruitment’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Ecommerce and Social (US).
We think you need these skills to ace Head of Ecommerce and Social (US) in Didsbury
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Zachary Daniels Recruitment, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Zachary Daniels Recruitment's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Zachary Daniels Recruitment. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Zachary Daniels Recruitment
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Zachary Daniels Recruitment uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Zachary Daniels Recruitment. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
