At a Glance
- Tasks: Support managers with employee relations issues and provide expert guidance on HR best practices.
- Company: People-focused business prioritising employee well-being and development.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Join a dynamic team where people are at the heart of decision-making.
- Why this job: Make a real impact by helping navigate people challenges and promoting fair outcomes.
- Qualifications: Experience in employee relations and strong knowledge of UK employment law.
The predicted salary is between 34650 - 42350 £ per year.
We're partnered with a well-established, people-focused business as they look to appoint an Employee Relations Advisor to join their growing People team. This is a fantastic opportunity for an experienced ER professional who enjoys working closely with managers and operational leaders, providing practical support and guidance across a broad range of employee relations matters.
You will play a key role in helping the business navigate people challenges, minimise risk and drive fair, consistent outcomes. This is a varied and fast-paced role, ideal for someone who enjoys building relationships, influencing decision-making and supporting managers through complex employee matters.
The Role
As Employee Relations Advisor, you will provide expert guidance and support on a wide range of employee relations matters across the business. Working closely with managers and stakeholders, you will advise on investigations, disciplinary and grievance cases, absence management, performance concerns, flexible working requests and other employee relations matters, ensuring compliance with employment legislation and company policy. You will also play an important role in developing management capability, coaching leaders to confidently manage people issues whilst promoting best practice and consistency across the organisation. This role offers a great balance of case management, stakeholder engagement and proactive coaching, making it ideal for someone who enjoys a varied and hands-on HR role.
What You’ll Be Doing
- Managing a varied caseload of employee relations matters from initial advice through to resolution
- Supporting managers with disciplinary, grievance, capability and absence management processes
- Providing practical, commercially focused guidance on employment law and HR best practice
- Coaching and upskilling managers to improve confidence and capability in managing people matters
- Supporting investigations, hearings and appeals where required
- Identifying trends and recurring themes and working with the wider People team to implement solutions
- Building strong relationships with managers and stakeholders across the business
- Ensuring a consistent and fair approach to employee relations matters
What We’re Looking For
- Previous experience in an Employee Relations Advisor, HR Advisor or Employee Relations Specialist role
- Strong working knowledge of UK employment law and employee relations best practice
- Experience managing a broad range of ER cases within a fast-paced environment
- Confident stakeholder management skills with the ability to influence and challenge constructively
- A pragmatic, solutions-focused approach with strong commercial awareness
- Excellent organisational skills and the ability to manage multiple priorities effectively
- CIPD qualified or working towards qualification would be advantageous
Why Join?
This is an excellent opportunity to join a business where people are genuinely at the heart of decision-making. You will be part of a supportive and collaborative People team, with the opportunity to further develop your employee relations expertise whilst working in a dynamic, commercially focused environment.
Salary: Competitive + Benefits
Employee Relations Advisor in Deeside employer: Zachary Daniels Recruitment
As a Grocery Manager in South Tyrone, you will join a dynamic team dedicated to delivering exceptional fresh food experiences. Our company fosters a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, ensuring you can thrive in your role. With competitive salaries and a commitment to food safety and quality, we offer a rewarding environment where your leadership skills can shine.
Contact Details:
Zachary Daniels Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor in Deeside
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Zachary Daniels Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Zachary Daniels Recruitment!
We think you need these skills to ace Employee Relations Advisor in Deeside
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Zachary Daniels Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Zachary Daniels Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Zachary Daniels Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
