At a Glance
- Tasks: Handle inbound sales calls and convert enquiries into sales.
- Company: Established business in a customer-focused, service-led sector.
- Benefits: Competitive salary, uncapped commission, and additional benefits.
- Other info: Opportunity for career growth in a supportive team.
- Why this job: Join a fast-paced environment with warm customers and great earning potential.
- Qualifications: Customer service sales experience and strong communication skills.
The predicted salary is between 27000 - 27000 £ per year.
We are working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you’ll be dealing with warm, engaged customers rather than heavy outbound calling.
The Role
- Managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up.
Key responsibilities include:
- Handling predominantly inbound sales calls (circa 95%)
- Responding to customer enquiries via phone and email
- Building strong relationships with new and existing customers
- Understanding customer needs and tailoring solutions accordingly
- Maximising opportunities through upselling additional services
- Maintaining accurate records on the CRM system
- Supporting with reporting and general team performance
- Escalating any issues or complaints where required
About You
- Experience within a call centre or contact centre environment preferred but not essential
- Customer service sales experience is a must
- Strong communication and interpersonal skills
- A confident approach to sales
Call Centre Sales Advisor employer: Zachary Daniels Recruitment
Join a globally recognised business in Manchester as a Strategic Product Director, where you will be part of a dynamic and innovative work culture that prioritises collaboration and excellence. With competitive salaries and comprehensive benefits, the company is committed to employee growth and development, offering unique opportunities to lead high-performing teams and shape impactful product strategies. This role not only promises a rewarding career but also the chance to make a significant difference in a market-leading organisation.
Contact Details:
Zachary Daniels Recruitment Recruitment Team
