At a Glance
- Tasks: Drive customer engagement and loyalty through innovative CRM strategies.
- Company: Leading fashion brand with ambitious growth plans.
- Benefits: Up to £55k salary, bonus potential, and excellent perks.
- Other info: Join a dynamic team where your ideas can make a real impact.
- Why this job: Shape the future of CRM in a fast-paced, creative environment.
- Qualifications: Experience in CRM and a passion for customer engagement.
The predicted salary is between 50000 - 55000 € per year.
Zachary Daniels Retail Recruitment are delighted to be exclusively partnering with a leading fashion brand to recruit an exceptional CRM Manager for what is genuinely one of the most exciting opportunities in UK retail right now. This is a rare and career-defining opportunity for a commercially driven CRM. With major investment across digital, customer experience, international growth and retail expansion, this business is entering an incredibly exciting phase of its journey.
We are looking for a standout CRM Manager who can bring energy, creativity, commercial thinking and a genuine passion for customer engagement. The successful CRM Manager will play a critical role in driving customer retention, loyalty and lifetime value through highly personalised, data‑driven CRM strategies across multiple channels. Based in Warrington, this role offers the opportunity to work within a highly ambitious and entrepreneurial environment where ideas move quickly, innovation is encouraged and high performers are given real opportunity to grow.
Responsibilities
- Develop and deliver best-in-class CRM strategy across the customer lifecycle
- Drive customer retention, engagement, loyalty and repeat purchase
- Lead multi‑channel campaigns across email, SMS, WhatsApp and digital touchpoints
- Use customer data and insights to optimise performance and increase ROI
- Enhance customer journeys through automation, segmentation and personalisation
- Work closely with marketing, content and digital teams to support wider business growth
- Support and develop loyalty initiatives to maximise customer lifetime value
- Analyse campaign performance and continuously improve engagement metrics through testing and optimisation
Qualifications
- An experienced CRM Manager from a fashion, retail or consumer‑facing brand
- Strong understanding of CRM strategy, customer lifecycle marketing and retention
- Proven ability to deliver measurable improvements in customer engagement and revenue
- Experience using CRM and email marketing platforms, ideally Klaviyo
- A highly commercial and analytical mindset
- Someone who thrives in a fast‑paced, high‑growth environment
- Excellent communication and stakeholder management skills
- A passionate, ambitious and hands‑on approach
Benefits & Growth
- One of the UK’s most exciting and ambitious fashion brands
- Huge growth plans across the UK and international markets
- Significant investment across CRM, digital and customer experience
- A genuine opportunity to shape CRM strategy and make a visible impact
- High‑growth culture with exciting long‑term career potential
- Excellent benefits package, bonus potential and staff perks
Opportunities like this do not come to market often. If you are an ambitious CRM Manager looking for your next major career move within fashion retail, we would love to hear from you.
CRM Manager in Altrincham employer: Zachary Daniels Recruitment
Join a leading fashion brand in Warrington as a CRM Manager and be part of an exciting journey marked by significant investment in digital and customer experience. This role offers a dynamic work culture that fosters innovation and rewards high performance, alongside excellent benefits and growth opportunities that allow you to shape the future of CRM strategy within a rapidly expanding business.
Contact Detail:
Zachary Daniels Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land CRM Manager in Altrincham
✨Tip Number 1
Network like a pro! Reach out to people in the fashion industry, especially those who work at the brand you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM successes. Use data and results to back up your claims – numbers speak volumes!
✨Tip Number 3
Prepare for the interview by researching the brand's current CRM strategies. Bring fresh ideas to the table that align with their goals. This shows you're not just interested but also invested in their success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM Manager in Altrincham
Some tips for your application 🫡
Show Your Passion for CRM:When you're writing your application, let your enthusiasm for customer engagement shine through. We want to see how your creativity and commercial thinking can drive customer loyalty and retention in the fashion world!
Tailor Your Experience:Make sure to highlight your relevant experience in CRM, especially if you've worked with fashion or retail brands. We love seeing how you've used data-driven strategies to enhance customer journeys and boost engagement metrics.
Be Data-Driven:Since this role is all about optimising performance, include specific examples of how you've used customer data and insights in your previous roles. Show us how you’ve made measurable improvements in customer engagement and revenue!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity to join a leading fashion brand!
How to prepare for a job interview at Zachary Daniels Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in CRM strategies, especially those relevant to the fashion industry. Brush up on your knowledge of customer lifecycle marketing and retention techniques, as these will be key topics during your interview.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive customer engagement and improve ROI in past roles. Bring examples of successful campaigns you've led, particularly those that involved multi-channel approaches like email and SMS.
✨Demonstrate Your Creativity
This role requires a creative mindset, so think of innovative ideas you could bring to the table. Prepare to share how you would enhance customer journeys through personalisation and automation, showcasing your ability to think outside the box.
✨Engage with the Company’s Vision
Research the brand thoroughly and understand their current market position and growth plans. Be ready to discuss how your vision aligns with theirs and how you can contribute to their ambitious goals in the retail space.
