Seller Experience & Engagement Manager - Marketplace
Leading Consumer Goods Brand | Central London (hybrid/ good flex) | Competitive Salary + Benefits
Zachary Daniels are proud to be representing a leading consumer goods brand in the search for a Seller Experience & Engagement Manager to help shape the experience of sellers across its growing online marketplace.
This is a fantastic opportunity for someone with experience in marketplaces, seller success, partner management, merchant engagement or B2B communications who is looking for greater ownership and visibility.
You'll be the voice of the marketplace to its sellers - and the voice of sellers within the business. From communications and events to feedback and satisfaction, you'll ensure sellers feel informed, supported and motivated to grow.
The role
You'll own the seller engagement programme, creating a clear and consistent experience across communications, events, feedback and seller support.
Working closely with Marketplace, Commercial, Digital Trading, Operations and Technology teams, you'll build seller engagement while ensuring feedback is heard and acted upon.
Your responsibilities will include:
Owning the seller communications calendar across newsletters, announcements, campaigns and key trading periods.
Creating clear, engaging communications that simplify complex information.
Planning and delivering seller webinars, forums, events and community initiatives.
Measuring seller satisfaction and sentiment through surveys and feedback.
Turning seller feedback into actionable insight for internal teams.
Driving seller participation in trading opportunities, promotions and campaigns.
Tailoring engagement for different seller groups, from major brands to independent businesses.
Working with
Seller Experience & Engagement Manager - Marketplace employer: Zachary Daniels Careers
Join a well-established automotive company in Wokingham, where your expertise as an MOT Tester is truly appreciated. With a strong commitment to employee development, you will benefit from competitive salaries, generous bonuses, and a comprehensive benefits package that prioritises your health and wellbeing. Experience a supportive work culture that fosters growth and offers genuine career progression opportunities in a thriving environment.
