IT Support Engineer
- Location: London
- Working pattern: Hybrid, three days in the office
- Salary: Β£30,000
- Contract: Permanent, full-time
Zachary Daniels Recruitment is partnering with a well-established consumer-facing business to recruit an IT Support Engineer for its growing internal technology team.
This is an excellent opportunity for an enthusiastic and customer-focused support professional who enjoys being hands-on, solving problems and taking ownership of user issues.
You will become a key point of contact for colleagues across a busy multi-site organisation, providing day-to-day technical support while gaining exposure to wider technology deployments and infrastructure projects.
What you'll be doing:
- Acting as the first point of contact for IT queries and service requests
- Logging, prioritising and resolving incidents through the IT service management platform
- Troubleshooting laptops, desktops, printers, mobile devices and other business hardware
- Supporting users across Windows, macOS, Android and iOS
- Managing user accounts, password resets and access permissions
- Supporting Active Directory and Google Workspace environments
- Completing onboarding and offboarding activities for employees
- Carrying out basic network troubleshooting, including Wi-Fi, IP address...
IT Support Engineer in London employer: Zachary Daniels Careers
Join a well-established automotive company in Wokingham, where your expertise as an MOT Tester is truly appreciated. With a strong commitment to employee development, you will benefit from competitive salaries, generous bonuses, and a comprehensive benefits package that prioritises your health and wellbeing. Experience a supportive work culture that fosters growth and offers genuine career progression opportunities in a thriving environment.