At a Glance
- Tasks: Deliver top-notch customer service and convert enquiries into sales.
- Company: Join a successful and growing business in Harrow/Wembley area.
- Benefits: Earn £30,000-£32,000 plus bonuses and enjoy excellent work-life balance.
- Other info: Enjoy great training, long-term development, and fun social events.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail or sales experience with strong communication skills required.
The predicted salary is between 30000 - 32000 £ per year.
We're looking for a confident and customer-focused Customer Sales Assistant to join a successful and growing business. This is a varied, hands-on role combining customer service, sales and day-to-day site operations, ideal for someone who enjoys working with customers, building relationships and delivering strong results.
What You'll Do
- Deliver excellent customer service both face-to-face and over the phone
- Convert customer enquiries into sales
- Identify additional sales opportunities and maximise revenue
- Support the smooth day-to-day running of the site
- Handle administration, payments and customer queries
- Maintain high standards across security, compliance and presentation
- Work closely with the wider team to achieve site targets
What We're Looking For
- Experience in retail or sales
- Confident and friendly communication skills
- A proactive, commercial and customer-focused approach
- Strong organisation and attention to detail
- Reliable, self-motivated and comfortable working as part of a small team
What's on Offer
- £30,000-£32,000 basic salary
- Annual performance bonus
- Salary reviewed annually with increases linked to inflation
- Excellent work-life balance
- Private healthcare after qualifying service
- EAP and Perkbox access
- Enhanced sick pay based on length of service
- Birthday and long-service rewards
- Christmas recognition and annual social events
- Excellent training and long-term development opportunities
If you're looking for a customer-focused sales role with strong benefits, regular salary progression and an excellent work-life balance, we'd love to hear from you.
Customer Service Assistant in London employer: Zachary Daniels Careers
Join a well-established automotive company in Wokingham, where your expertise as an MOT Tester is truly appreciated. With a strong commitment to employee development, you will benefit from competitive salaries, generous bonuses, and a comprehensive benefits package that prioritises your health and wellbeing. Experience a supportive work culture that fosters growth and offers genuine career progression opportunities in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Zachary Daniels Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Zachary Daniels Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Assistant in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Zachary Daniels Careers:Your cover letter is your chance to shine! Tell us why you want to work at Zachary Daniels Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Zachary Daniels Careers!
How to prepare for a job interview at Zachary Daniels Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
