Growth Director, Key Accounts

At Stingray, creativity, collaboration, and innovative technology are at the core of our DNA. Are you ready to rock your career by joining a fast-growing company and a team of music enthusiasts in a stimulating and fun work environment? Our Sales team located in London, UK, is looking for a Growth Director, Key Accounts. The purpose of this position is to drive business development and growth opportunities through dedicated customer‑centric service delivery.

You will be responsible for maintaining a holistic and continuous focus on service excellence; and will be accountable for identifying and nurturing business development opportunities with existing Key Client/s and new prospects.

• Responsible for managing P&L for assigned clients and new business opportunities – Ensuring both topline and EBITDA targets are achieved.
• Focused on growing our largest CTV partnerships in Europe and Asia with frequent travel to meet clients in their offices and trade shows.
• Familiar with building strong relationships within the organisation of clients at multiple levels.
• Build a culture of high performance and engagement through effective leadership; mentoring, developing and retaining superstar talent.
• Set ambitious objectives and drive results through effective teamwork, maintaining a consistent focus on continuous improvement to ensure the function achieves KPIs and operates in best practice.
• Lead the matrixed teams in delivering excellence in customer-centric services.
• Designing and implementing a customer‑centric, local, business development strategy in line with the overall group strategy, ensuring delivery is as per global mission.
• Revenue management and forecasting on a regular basis (weekly, monthly and quarterly).
• Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer-related queries, ensuring targets are achieved.
• Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realisation.
• Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
• Owning the relationship with assigned clients, growing existing business, new business opportunities and continuously looking for new opportunities to increase revenue.
• Collaborate with internal teams (Marketing, Product, Content, Advertising) to design and implement differentiated and profitable solutions.
• Effectively collaborating with internal and external customers on business‑related support activities for troubleshooting/issue resolution.
• Act as a Brand Ambassador and represent the company at community events and other business‑related meetings, promoting the company products and services.
• Excellent knowledge of the Digital Media, Music, Mobile and Consumer Electronic landscape.
• Ability to influence and persuasively articulate a value proposition.
• Organized and able to create multiple timelines, budgets, and schedules.
• Excellent verbal and written communication skills.
• Strong knowledge of clientele and superior customer service skills.
• Encouraging to a team and able to mentor and lead the team.
• Able to analyze problems and strategize for better solutions.
• Knowledgeable of sales process from initiation to close.
• Able to multitask, prioritize, and manage time efficiently.
• Solid negotiation skills with a proven track record of structuring and managing complex negotiations to successful closure and execution.
• Ability to build strong interpersonal relationships with clients and management.
• Strong analytical skills and previous experience with revenue forecasting.
• Fluent in English and one additional language: Spanish, French, German, Dutch, Korean.

We leverage AI‑supported tools to assist with the initial review of applications. These tools do not replace human judgment—final decisions are made by our recruitment teams. Stingray supports the principles of Employment Equity and is committed to ensuring our workforce is representative of the communities we serve and in which we operate. Women, Aboriginal peoples, persons with disabilities and visible minorities are encouraged to apply and to self‑identify so we can work towards full representation of those groups within our company.